Woodcliff consistently delivers spacious clean rooms, excellent spa and fitness center, great bar, great food, and most important of all very attentive staff that truly understand customer service, and deliver it. This trip I was solo, but also come once or twice a year with family, and we have always been treated well. For a few years, the rooms and carpeting were looking old and shabby. However updates have resulted in very nice, elegant rooms.
Only complaint I had with room was that the hotel literature and instructions in the room were outdated. TV listings completely wrong, and the hours given for spa and fitness center were incorrect, but this was only time the hotel disappointed.
I do recommend asking for a room as far from the elevators as possible. The doors are thin, and you can hear "hall traffic". Especially if you are there with families in town for youth athletic tournaments.
My kids love the pool and the Fitness center is a giant step up from the average hotel fitness room.
Can't wait to get back.
- Official Description (provided by the hotel):
- Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more less
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- Also Known As:
- Woodcliff Hotel Fairport
- Hotel At Woodcliff
- At Woodcliff Hotel
- Lodge At Woodcliff