Caught up in rain on a stormy May night walking back to the property... the room never felt colder. Sadly, the staff couldn't do anything to help. There wasn't a remote control to start up the cooling/heating overhead unit and we had to resort to using hot showers just to warm up.
On second night, we asked if they can turn up the heat. The staff said no, but I was able to find a stash of them hidden in a tool shed/closet. The morning after, we told the newer staff and they said it was a fire hazard and should not even be used. Between the lies and incompetent staff, it's apparent the left hand does not know what the right is doing!
As for the facilities, it does seem very overpriced for the amenities they offered. Was charged for a triple occupancy even though only 2 slept in the room. Had to call ahead to rectify the problem before arriving. Here's a summary:
PRO: great location, BYOB poolside, awesome deck to sunbathe by waterside, easy landmark to find in the dark, free WiFi
CON: not wheelchair friendly, hot tub not working, ducks and frogs in swimming pool, no temperature control, skimpy toilettries, no thermostat to heat up the rooms, poor WiFi signal, walls are barely thick enough (you can hear noise but not the actual conversation from the adacent room)
- Also Known As:
- Belvedere Hotel Cherry Grove
- Belvedere Hotel Fire Island/Cherry Grove, New York