I stayed at this hotel the last year at this time and had the most enjoyable time I have ever had at a hotel. I was greeted by the manager of the hotel, Andrea who made me feel as if I was coming home rather then staying at a hotel for the first time. My breakfast was supurb and Vera the breakfast host was wonderful. Curtis cooked me a wonderful omlet!
This time coming back to the area I was excited to see all of my "family" again. What a shock when I was checked into a first floor room when I specifically asked for a top floor room. When I call the front desk the woman just laughed and said that she never reads the special requests and would change my room if I came down. I was so unnerved by her response that I asked to speak with the manager, Andrea. When I asked that the front desk told me that she had left "like a year ago". When I asked to speak with A manager the lady went back to ask the manager to come talk to me. I heard her say, 'I dont want to talk to them, just get rid of him"
The next morning at breakfast there was NOTHING put out and a chef on that could certainly use some cooking classes. His omlet was a puddle of grease...
Needless to say I was not happy, and from the looks of it nobody there is happy either
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- Also Known As:
- Hilton Garden Inn Poughkeepsie/Fishkill Hotel Fishkill
- Hilton Garden Inn Fishkill
- Hilton Fishkill
- Fishkill Hilton