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“unfortunate” 2 of 5 bubbles
Review of Ramada Fishkill

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Ramada Fishkill
Ranked #14 of 14 Hotels in Fishkill
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953 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Buffalo, New York
1 review
2 of 5 bubbles Reviewed 9 November 2013 via mobile

When we checked in to our room. The towels had hair on them and were stained. The floor had stains and the whole room was dirty. When we woke up the next morning there was no hot water at all. We called front desk and they were so unhelpful. After three hours back and forth with the front desk, they had us take a shower at the complete opposite of the hotel. It did not seem the hotel was clean at all. The lobby was nice but it would be nice if they spent the money on the rooms itself.

  • Stayed November 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank tennis12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexia Z, General Manager at Ramada Fishkill, responded to this review, 13 November 2013
We are sorry that you did not have the experience you expected at our Ramada hotel. We make it our practice to share all guests comments and concerns will all levels of staff and management. Thank you for your comments as we will use them to improve our services. Hopefully in the future you will allow us to host you for another stay with the opportunity to make things right. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 November 2013

Our bus arrived as scheduled around 9 pm on Oct 22nd. Only 1 person was on the desk & he had to check all of us into our rooms individually (50 people) so that took well over an hour. Bags were not delivered to our rooms or picked up the next morning (seniors should not have to carry bags when our rooms were all reserved ahead of time). Some had dirty sheets. One shower was in disrepair. Anyone could walk in from the back door at the parking lot so security was non-existent. The carpets were stained & wood work marked in all the main areas - sure didn't look like the pictures!!!

  • Stayed October 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank slee1341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexia Z, General Manager at Ramada Fishkill, responded to this review, 13 November 2013
We apologize for not providing the experience you were expecting at our Ramada. Our building is currently undergoing many renovations to update the hotel.We have also hired security staff to patrol and inspect the hotel grounds. We appreciate your comments and concerns as we will use them to improve our services and create a better stay for future guests. I hope that you will come back and allow us to make you feel at home. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Fishkill hotels

Greene, New York
1 review
1 of 5 bubbles Reviewed 29 October 2013

I was there for two nights with a church group. My bed had not been changed from the previous guest. Our room was left open by the housekeeping staff. We had no towels for the second night. The bath tub was not clean. Several others from our group had similar complaints. The phone did not work and when it did, no one answered.

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexia Z, Front Desk Agent at Ramada Fishkill, responded to this review, 13 November 2013
We are sorry to hear that your experience at the Ramada Inn did not meet your expectations. We make sure to take not of all our guests comments and concerns with management and our staff. thank you for taking the time to let us know how your stay was so we can improve our services for your convieniences and other guests as well. We are in the process of making additional renovations to the property as well as a variety of improvements in all departments. Hopefully, in the future you would give us another opportunity to make things right for you and many of our guests also. We appreciate your business.
Thank you,
Ramada Inn Front Desk Agent
Andrea Garcia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Fishkill

Property: Ramada Fishkill
Address: 542 Route 9, Exit 13 off I-84, Fishkill, NY 12524 (Formerly Holiday Inn Fishkill)
Phone Number:
Region: United States > New York > Fishkill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 14 Hotels in Fishkill
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Fishkill 3*
Number of rooms: 157
Official Description (provided by the hotel):
This full-service hotel offers 157 guest rooms, restaurant, business center, fitness center, outdoor pool, free WiFi, free hot breakfast (included in rate) room service and on-site laundry facilities. Hotel also offers 10,000 sq ft of conference/meeting space. Truck and RV parking is available. Conveniently located at the junction of I-84 and Route 9 in the Hudson Valley. ... more   less 
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Also Known As:
Ramada Conference Center Fishkill, Ny Hotel Fishkill
Holiday Inn Fishkill
Fishkill Holiday Inn

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