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“a home away from home”

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Magnuson Hotel Fishkill
Ranked #11 of 14 Hotels in Fishkill
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338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 October 2013

Let me start with the positives about this hotel. It is in a very convenient location-right on Route 9, off of 84. There are 4 places to eat within walking distance. It’s clean. The rooms are a good size and the sink is outside the bathroom, which I love. Although we only got coffee, the breakfast looked much better than most hotel free breakfasts.

The bad side? It appears to be a very badly staffed, if not managed, hotel. I made a reservation for 2 people, king bed. After we had checked in and spent some time in the room, we noticed that it was made up for one person, not two. One coffee cup, one drinking cup, one set of towels. Before we went to dinner, my husband told the woman at the desk that we needed another set of towels. Her response of “Oh, I think we ran out.” was amazing. Not only because what hotel runs out of towels, but also her total lack of concern or even interest that a guest had a problem. Needless to say we never got another set of towels. Inexcusable. Also the room had a lot of minor problems—the remote turned on the cable box but did nothing else, the faucet in the sink was backwards-cold to the left, hot to the right-unpleasant surprise when I wanted a drink of water. And whatever you do, make sure you are far away from the housekeeping laundry room. They yell up and down the hall as they come in and load up their carts. We had gone to sleep quite late and were not happy to be woken up before 8:30 on a weekend. The pillows are awful too-one isn’t enough, two is too many. Very uncomfortable.

All in all, it just seems as though they don’t care about the customer or realize that little things matter, which is a shame because they seem to get the big things right.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinkhedgehog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, Director of Sales at Magnuson Hotel Fishkill, responded to this review, 24 October 2013
Let me start first by saying thank you taking the time to send us your feedback about your stay here at the Fishkill Days Inn We really appreciate your kind word about the hotel and our breakfast. Are rooms are nice size and keeping our rooms clean is very important to us.
I am very sorry you had a bad experience with one of our staff members .....100 % guest satisfaction is something we want all of our guest to get. This is not typical behavor by one of our clerks and our managment team will be looking into this and working with our staff
We hope that next time you are in this area you would give us a second chance
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Magnuson Hotel Fishkill

Property: Magnuson Hotel Fishkill
Address: 20 Schuyler Blvd, Fishkill, NY 12524-2238 (Formerly Fishkill Inn)
Phone Number:
Region: United States > New York > Fishkill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #11 of 14 Hotels in Fishkill
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Magnuson Hotel Fishkill 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Days Inn Fishkill Hotel Fishkill
Fishkill Ramada
Ramada Fishkill

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