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“Great Hotel in middle of flushing”

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Marco LaGuardia Hotel by Lexington
Ranked #5 of 18 Hotels in Flushing
Certificate of Excellence
shelton, ct
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Hotel in middle of flushing”
Reviewed 7 August 2011

My family and I stayed one night at this hotel based on the reviews on tripadvisor. Since it wasnt a "brand name" like marriott or sheraton, we were a little concerned. However, the Marco exceeded my expectations. The front desk staff was friendly, attentive and knowledgeable. We got a two bedroom suite and it was HUGE. More importantly exceptionally clean. We had a problem with the AC and they had someone up in the room in under 3 minutes (there actually was no AC problem, I didnt see the second thermostat). If you are a business traveler going through Laguardia or a Mets fans seeing games over a weekend, I would highly recommend this hotel. There is underground parking that you have to pay for around the corner but it is worth it.

Room Tip: The thermostat for the first room is in the hallway
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kellyeleven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Timonium, Maryland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2011

This hotel was outstanding. In fact, Karen and front desk staff as well as all other service personsprovided efficient and personal service as my sister and I visited NY and wanted a location near other family members. We will be back.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sue404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providenciales
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2011

This hotel is in a good geograpical location. It was good to be able to walk to the train and head in the the city. But it was the staff of the hotel that made me stay three extra days than planned. I met the most helpful, knoweldgeable, and competent person I have in a long while, if she did not know she would find out and acttually call back. The only draw back is that she did not work all day only night she was EXcellent. Her name is Diana Pineda ask for her by name she was loveley. Thank you Diana from the Jamaician's that stayed with you recently.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank trecescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2011

We stayed at this hotel July 19-20 and we booked it solely because it is rated #1 on Trip Advisor. I have to say that we were very disappointed and made us wonder if the ratings are manipulated in some way...

The staff was not friendly, and when we presented the breakfast voucher that Trip Advisor features for this hotel, the next morning, they adamantly argued that we could not use it because we had not book directly through their site! (Read the language on the coupon and see if you can understand it!)

Most importantly, the room did not feel clean, the windows were badly streaked, the air conditioner was really noisy, the filling in the comforter was balled up everywhere so that the bed looked lumpy everywhere, no soap was provided, the sheets were polyester-cotton blend, and the room rattled from unexplained noises outside the room so much that we checked twice to make sure we had really locked the front door!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank AnneNewton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYfan328, General Manager at Marco LaGuardia Hotel by Lexington, responded to this review, 28 July 2011
Dear AnneNewton,
Thank you for providing your feedback. We are saddened to hear that your experience with us was disappointing. We take pride in providing excellent service, a clean hotel, quality accomodations and plentiful amenities. We also take pride in our reputation on TripAdvisor, a trusted source of reviews for millions of travelers.
At the Marco Hotel, we frequently monitor our online reviews as well as our in-house comment cards. We are pleased with the many compliments we receive and are always open to any suggestions and comments that allow for improvement. Your feedback is very important to us and is taken seriously.
We want nothing more than to have every guest leave happy and satisfied. We are sorry this was not the case for you and would like the opportunity to speak with you directly regarding your experience. Please contact me at my direct line 718-475-4100 or via email at: gpecora@MarcoLaGuardiaHotel.com
Sincerely,
Peter Pecora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annandale, Virginia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2011

I had the pleasure of visiting the Lexington Marco once again last month. I was impressed once again by the service, quality, value, location and amenities. This will surely become my default residence for all future trips to the New York area.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank schnitz57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2011

the location of the hotel is great . close to the subway , the la guardia airport which is only 10min way, bus routes etc. which makes the commute to the city very easy. everyone at the la guardia lexington hotel are friendly, helpful, knowledgable and are willing to go out of their way to ensure a delightful stay. there is free shuttle service to la guardia airport starting at 6am and runs every half hour. this is also a great service.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank enicelee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otego, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2011

We had tickets to the Mets/Yankees game on July2nd and had decided to stay overnight and have dinner in Manhattan after the game so we selected the Marco Laguardia based on prior Trip Advisors reviews. We were not disappointed. We arrived early and had lunch in the restaurant. It was delicious and the service was attentive. We were able to check in about two hours before the stated check-in time. The room was spotless and the bed was very comfortable.
We used the free shuttle service to get to and from the stadium. After the game we walked to the subway station and took a train to Manhattan. The staff at the hotel were all cheerful,efficient and accommodating. The other couples were pleased with this hotel as well. Next time we go, we plan to have dinner at the hotel. Would definitely recommend this hotel to anyone wishing to stay in Flushing.

Room Tip: Book direct through hotel and get free breakfast
See more room tips
  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank kcrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marco LaGuardia Hotel by Lexington

Property: Marco LaGuardia Hotel by Lexington
Address: 13707 Northern Blvd, Flushing, NY 11354-4116
Region: United States > New York > Queens > Flushing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 18 Hotels in Flushing
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Marco LaGuardia Hotel by Lexington 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
This 3 1/2 star Boutique Hotel, newly built in 2006, is centrally located in the heart of Queens. Known for its location to be a quick & easy commute to many local attractions, the Marco has quickly become a favorite for business travelers and leisure guests as well. Free shuttle to and from the LaGuardia Airport is available daily. Other transportation options include a complimentary area shuttle within 3 miles, as well as a complimentary shopping center shuttle (when available). The Marco is just 4 blocks away from the NY subway #7 train and the Long Island Rail Road's Flushing station. Both forms of public transportation will have guests in Manhattan in 30 minutes or less. Rooms: The Marco LaGuardia Hotel offers 81 guestrooms in a 8-story property. Each guestroom includes a refrigerator, microwave, a safe, brand new 36-inch flat screen TV that come with premium TV channels, first-run movies, and HBO. As well as a coffee/tea maker, 2 complimentary bottled waters, and air conditioning. Bathrooms include shower/tub combinations, hair dyers and designer toiletries. Guest rooms are business-friendly, equipped with complimentary wireless Internet access, well-lit spacious work desks, and direct-dial phones with speaker. Guestrooms also include clock radios. Some guestrooms have city views. Services include housekeeping and wake-up calls. Business Facilities: There is a 24-hour fully equipped Business Center. Meeting facilities measuring 2,700 sq ft include conference rooms, exhibit space, banquet facilities, and meeting rooms for small groups. The Marco LaGuardia Hotel also offers a fully equipped Fitness Center, a Bar/lounge, and a multilingual staff. Dining: The Marco LaGuardia Hotel also features a fantastic on-site restaurant, Magna Restaurant, offering a full bar and an impressive wine list. Conveniently open for breakfast, lunch, and dinner also available for in-room service. Guests enjoy a 10% discount. ... more   less 
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Also Known As:
Marco LaGuardia Hotel By Lexington Flushing, New York

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