I booked a room at this hotel using expedia because it was cheaper compared to their prices. I didnt care that i was not getting the free breakfast since I was flying out early in the morning out of laguardia . I can not stand a smokey room and also I had my 2 year old son with me so I made sure it was NON SMOKING . When I checked in they told me it was a non smoking but when I went to the 6 floor it was clearly a smoking floor and a smoking room. I went back down and the front desk agent apologized and gave me another room, this room was also a smoking room. Went back down and complained and the front desk agent (who was rude and very sarcastic named John) told me that since I booked thru expedia I had no choice in the room type I get... I never in my life have I heard that. It was complete BS. So I called expedia and told them of the situation and finally the hotel moved me to one of their suites. I don't understand why they just didn't do that in the beginning instead of wasting my time. I will never stay here again becasuse they do not know how to treat their customers!
- Official Description (provided by the hotel):
- This 3 1/2 star Boutique Hotel, newly built in 2006, is centrally located in the heart of Queens. Known for its location to be a quick & easy commute to many local attractions, the Marco has quickly become a favorite for business travelers and leisure guests as well. Free shuttle to and from the LaGuardia Airport is available daily. Other transportation options include a complimentary area shuttle within 3 miles, as well as a complimentary shopping center shuttle (when available). The Marco is just 4 blocks away from the NY subway #7 train and the Long Island Rail Road's Flushing station. Both forms of public transportation will have guests in Manhattan in 30 minutes or less. Rooms: The Marco LaGuardia Hotel offers 81 guestrooms in a 8-story property. Each guestroom includes a refrigerator, microwave, a safe, brand new 36-inch flat screen TV that come with premium TV channels, first-run movies, and HBO. As well as a coffee/tea maker, 2 complimentary bottled waters, and air conditioning. Bathrooms include shower/tub combinations, hair dyers and designer toiletries. Guest rooms are business-friendly, equipped with complimentary wireless Internet access, well-lit spacious work desks, and direct-dial phones with speaker. Guestrooms also include clock radios. Some guestrooms have city views. Services include housekeeping and wake-up calls. Business Facilities: There is a 24-hour fully equipped Business Center. Meeting facilities measuring 2,700 sq ft include conference rooms, exhibit space, banquet facilities, and meeting rooms for small groups. The Marco LaGuardia Hotel also offers a fully equipped Fitness Center, a Bar/lounge, and a multilingual staff. Dining: The Marco LaGuardia Hotel also features a fantastic on-site restaurant, Magna Restaurant, offering a full bar and an impressive wine list. Conveniently open for breakfast, lunch, and dinner also available for in-room service. Guests enjoy a 10% discount. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Southall Travel, Travel Republic (UK), Hotels.com, Booking.com, Traveltool, S.L.U., HRS and Cancelon so you can book your Marco LaGuardia Hotel by Lexington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marco LaGuardia Hotel By Lexington Flushing, New York