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Review of Pizza Hut

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Pizza Hut
Ranked #29 of 39 Restaurants in Fredonia
Restaurant details
Reviewed 24 June 2014

Upon entering the establishment we were greeted, seated and waited about 5 minutes for our waitress. When the waitress came over to ask us what drinks we would like we also placed our order for a family order of breadsticks and 2 large pizzas. 45 minutes later our breadsticks arrived...COLD. Because of our late breadsticks our pizzas sat in the back waiting for us to finish our sticks. When we got our pizzas, the order was...you guessed it, WRONG. The icing on the cake was the flying cockroach that just so happened to land on our table. After requesting to speak to the manager, she rudely brushed us off and sent the waitress 15 minutes later to give us the message that she was too busy to see us. On top of all of this the roof was leaking into the dining area, the tables were sticky, the place was just disgusting. The only bright side to the whole situation was our waitress whom was very accommodating.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank fumutheffas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 8 of 8 reviews

Reviewed 18 June 2014 via mobile

It Smells terrible when you walk in, hair on table when we sat down. Bathrooms you could tell were wiped down with same disgusting sponge over and over, not cleaned. And we ordered breadsticks upon entering. Got them 20 minutes later. Two other tables had customers. So it wasn't a matter of business. Our waitress was pleasant enough. Most restaurants in Fredonia NY have all these same problems.

1  Thank BizTravel33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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