Although the room itself was adequate (but overpriced for the off season), the housekeeping policy is one of a kind. We attended a wedding nearby and stayed 2 nights. On the morning of the second day, when we returned from breakfast, our room had not yet been cleaned. When we called the front desk to remind them, we were informed that, because there were too many "do not disturb" signs on doors in the hotel, the staff was sent home early because there was nothing for them to do, rather than the obvious - keep them there longer to clean the rooms once people got up. By the way, this was before noon! The policy was not made known to anyone in the group in advance. At almost $200 a night during off season, guests deserve to have their rooms cleaned.
- Official Description (provided by the hotel):
- Downtown Geneva's newest hotel. Located in the heart of the newly rejuvinated City of Geneva on Seneca Lake. Enjoy 55 clean and comfortable guestrooms with excellent service. Closely located to shopping, restaurants, entertainment, wineries, museums and nature. ... more less
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- Also Known As:
- Hampton Inn Geneva Hotel Geneva
- Geneva Hampton Inn