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“Just what we wanted”
4 of 5 bubbles Review of Hampton Inn Geneva

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Hampton Inn Geneva
Ranked #2 of 11 Hotels in Geneva
Certificate of Excellence
amherst, ny
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Just what we wanted”
4 of 5 bubbles Reviewed 8 August 2014

Booked as a HH diamond guest. The staff was friendly and efficient. Found a clean well run Hampton Inn in a convenient location perfect for w few days on winery exploration. A quick getaway became memorable short vacation. I will next time I'm in the area.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmherstNY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton G, General Manager at Hampton Inn Geneva, responded to this review, 11 August 2014
Thank you for sharing your experiece of your stay on Trip Advisor. I will be sure to share your comments to our entire team. We look forward to your future visits to Genea and the wine trails.

Thank you,
Jessica Bacher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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527 reviews from our community

Traveller rating
    230
    184
    85
    20
    8
See reviews for
154
215
17
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
St. Catharines, Ontario
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 7 August 2014

We stayed here last Sunday night for one night and found the hotel in need of updating. I didn't want to walk in my bare feet on the carpet in the room because they felt so dirty. The beds were lumpy and in obvious need of replacement. Front desk staff were pleasant enough. I went to breakfast about 15 min prior to closing and they were all out of forks - this was a Monday morning and after searching for some more, the manager simply stated that 'they must not have come in on the shipment Friday."

We generally stay at Hampton Inns due to pricing, comfort and cleanliness. Some are better than others - some are worse. Thumbs down for this location!

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrivingSoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton G, General Manager at Hampton Inn Geneva, responded to this review, 11 August 2014
Thank you for sharing a review about your stay with us on TripAdvisor. I understand that the cleanliness and appointment of you room was of concern, and we are working with our housekeeping and facilities teams to correct the issue. I do hope that the next time your travels bring you to the area, you will stay with us again so we may better demonstrate our commitment to your satisfaction.

Thank you,
Jessica Bacher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lititz, Pennsylvania
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

So, when have you had the front desk clerk hand you a key to make sure you could use the side door during a downpour? My wife was checking in and I brought in our stuff -- the clerk made sure I had a key to shorten the walk through the rain.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, United States
1 review
5 of 5 bubbles Reviewed 6 August 2014

This Hampton Inn resides in a little piece of NY paradise off the beaten interstate pathway - finger lakes wine country. You owe it to yourself to book a stay and experience a step back into a simpler time. The hotel and its staff are terrific and the community is precious with quaint restaurants and shopping and lots of beautiful architecture.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wilmington, DE
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

We stayed here for 2 days over a weekend. The hotel was very clean and the breakfast was very good for a free breakfast. It wasn't one of those super cheapy ones w/ stale bread and juice. My 8 yr. old loved the indoor pool which was a good size. Great location within walking distance to nice restaurants and a nice walking path on the water front. Geneva waterfront was nice with playground, ice cream shop and small walking pier. Seneca state park right down the street. The location of the hotel was very nice. I would stay here again no problem.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Blanc, Michigan
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Easy to find right off route 14. Room was ready and the staff was very friendly. Even though we were between busy roads we couldn't hear any traffic at all. Close enough to restaurants that it was an easy walk. Also close to the lake.Breakfast was spectacular but more than sufficient.

Room Tip: We were on third floor so when it rained you could hear that on the roof.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Trish A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Amboy, New Jersey
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

I love Hampton Inns in general. My husband and I decided to spend our 5th wedding anniversary hiking the state parks in the Finger Lakes. We arrived at check-in and were given a pamphlet listing all local eateries, they marked which ones were in walking distance, etc. It was helpful. The staff here is extremely friendly and they all do an excellent job (from front desk to cleaning people). Indoor pool and jacuzzi that were clean clean clean. Even the hallways, vending areas, and elevators were nice and clean. The beds here are awesome, so comfy, great pillows. On the headboard was a post-it note informing us that all bedding (including the comforter cover) was freshly washed for our stay. I appreciate that very much and knowing that it was clean made me feel all the more comfortable. The entire room and bathroom were spotlessly clean. Name brand toiletries, again appreciated. FREE breakfast! I have had various continental free breakfasts and the Hampton Inn puts out a good spread. Especially love the make your own Belgian waffle station. The woman who worked the breakfast area was awesome, she made sure to keep all items stocked, from fruit to waffle batter. And the entire area and seating area was clean. Available all day in the lobby is complementary coffee, tea, hot chocolate, and cookies (yay!). The vending machines here were cheap in price compared top other places I have been. The were two weddings at nearby vineyards when we were here and the guests were staying at the Hampton Inn. I worried that it would be noisy at night but no noise at all, wonderful. The only thing I wish they would change (this is all Hampton Inns) is the time the pool closes, they all seem to close it at 10pm and I wish they'd keep it open at least till midnight. I enjoy swimming before bed. All in all we had a wonderful stay and we'd def stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Danalovestotravel79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Geneva

Property: Hampton Inn Geneva
Address: 43 Lake St, Geneva, NY 14456-2414
Phone Number:
Region: United States > New York > Finger Lakes > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Geneva
#5 Romantic Hotel in Geneva
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Geneva 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Downtown Geneva's newest hotel. Located in the heart of the newly rejuvinated City of Geneva on Seneca Lake. Enjoy 55 clean and comfortable guestrooms with excellent service. Closely located to shopping, restaurants, entertainment, wineries, museums and nature. ... more   less 
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Also Known As:
Hampton Inn Geneva Hotel Geneva
Geneva Hampton Inn

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