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“Great location, but mattress and bathroom need updating”

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Ramada Plaza Geneva Lakefront Resort
Ranked #5 of 11 Hotels in Geneva
Reviewed 23 July 2014

We've stayed in Geneva before but never at the Ramada. They have an excellent location. We had a city view room and room was spacious and clean. Front desk staff was helpful and check-in and check-out were very smooth. All you have to do is park your car and walk to everywhere you want to visit in Geneva. We found the prices at the hotel lounge very reasonable. Only complaint is the bathroom in our room needed updating and the mattress was very worn. Woke up with a back ache the next day. Decor in room was nice, however. I still recommend this hotel due to its great location and helpful staff.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,198 - 1,204 of 1,955 reviews

Reviewed 23 July 2014

Stayed here several times. My wife and I usually get the anniversary/birthday package and feel it's a pretty good deal. Never had a problem with check-in. Rooms have always been nice and clean and the staff has always been helpful. Great lake views too, if you choose those rooms. The lake is only ~50 yards outside the hotel and there is a great walking/biking path along the lake. Very relaxing!

Room Tip: Get a lake view room.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CabinFeverNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

Ramada Geneva Lakefront is a nice hotel, clean and well kept but they have a reservation problem. We reserved a two bed room and designated late arrival. By the time we arrived they had given our room to someone else which only left a murphy bed room. Very uncomfortable and the room was quite small.
The young man on duty did not seem to care that they had messed up our reservation.
The hotel is on a nice lake and had pretty grounds and a nice walking path.

Room Tip: Call by 3pm to make sure your room is available.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Cheri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

We stayed recently on a Sat. night after doing a few wineries on Seneca Lake. Friendly staff checked us in. We only went to our room the freshen up then off to dinner @ Halsey's. I pulled back the bedspread on one of the double beds & there were cracker crumbs :( not happy. Called the Front Desk asked for a sheet change & that we were leaving for dinner it could be done while we were gone. Welllll we returned @ 9:30...4 hours later and it had not been changed. Called the Front Desk again and they did send someone up to change it but I was tired & really wanted to retire for the evening. I felt the room was average & that opinion could be colored by the bedding experience.

Room Tip: Absolutely stay on the Lake side! And try for the 5th or 6th floor.
  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank IamMeltingGlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

The view was excellent and the staff was exceptional! To be more specific one waiter at the restaurant Jay was what made my experience. He was friendly every morning and was not just a waiter but a our own personal concierge! He was a fantastic resource!!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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1  Thank Mleyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLake, Manager at Ramada Plaza Geneva Lakefront Resort, responded to this reviewResponded 3 August 2014

Thank you for the kind review about our one of our Team Members! We appreciate the time you took to let us know that Jay made your experience a good one!

Donna Yudin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

You won't find a better location than this. Just walk out the back door and you are on the lake with access to a great biking/walking trail to the state park. Town is just across the street with some good local restaurants and bars. The hotel itself is what you would expect from a Ramadan in Geneva, NY- clean and serviceable but nothing special. The hotel would benefit from a renovation including new carpets, etc but its really just cosmetic. The staff was very friendly and helpful. Overall I would stay there again.

Stayed: July 2014, travelled with family
2  Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLake, Manager at Ramada Plaza Geneva Lakefront Resort, responded to this reviewResponded 19 July 2014

Thank you for taking the time to let us know about your experience during your stay with us. We are excited to say that we are changing the carpets in the hallways so far two floors are done! We do hope you will come back for a visit soon.

Thank you

Donna Yudin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

A group of friends and I booked rooms at the Ramada over Musselman triathlon weekend. The location is perfect as we could bike to the race and walk into town. The rooms were very comfortable. Not huge, but clean, comfortable and with a great view (we requested lake view). The beds were very comfortable. The customer service was excellent. One of the group had a noisy refrigerator and they replaced it immediately. We needed lots of extra towels (2 days of racing) and they were brought to us quickly. There is a nice lawn to hang out on overlooking the lake. On one rainy afternoon they let us take over an inside area so we could all hang out and have happy hour together. There were wedding receptions going on each day which concerned us because we were getting up so early, but the rooms were very quiet. We will definitely stay there again next year.

Room Tip: Request high floor, lake view, north end.
  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Deborah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLake, Manager at Ramada Plaza Geneva Lakefront Resort, responded to this reviewResponded 19 July 2014

Thank you for staying with us for Musselman triathlon weekend! We look forward to your groups stay each and every year! We appreciate you taking the time to write a review!

Donna Yudin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Geneva Lakefront Resort

Address: 41 Lake Front Dr, Geneva, NY 14456-3400
Phone Number:
Region: United States > New York > Finger Lakes > Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Geneva
#4 Romantic Hotel in Geneva
Price Range: £79 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Geneva Lakefront Resort 3*
Number of rooms: 148
Official Description (provided by the hotel):
The Ramada Geneva Lakefront is situated at the Northern shore of Seneca Lake, in central Finger Lakes Wine Region. A 2.5 mile walking/jogging/biking path snakes along the shoreline, giving you direct access to the Geneva Lakefront Park and the Seneca Lake State Park. Historic Downtown Geneva is directly across the street, offering a variety of unique shopping, dining and nightlife options. The Ramada Geneva Lakefront is a 6-story hotel with 148 Newly Renovated guestrooms, a ballroom, lakefront patio and lawn, a full-service bar and features the award-winning Pier House Restaurant with indoor and covered patio dining overlooking the lake. All rooms include a refrigerator and a microwave and free hi-speed wireless internet throughout the hotel. Currently, children under age 12 eat free when dining with adults. We also offer meeting space as well as hosting wedding ceremonies and receptions. ... more   less 
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Also Known As:
Ramada Inn Geneva Lakefront Hotel Geneva
Ramada Geneva Lakefront
Geneva Ramada

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