We had high expectation on the dinner at the l'Orangeraie, we had made the reservation at their front desk the same day.
We arrived 20:00 sharp and here the problem started.
First they didn't find our reservation. Then the head waiter said "we have hotel guests waiting"! (do they have a priority system here?)
We where then asked to wait 15 minutes in the bar for a table. After 20 minutes waiting WE approached the head waiter about the table, finally we where seated.
This is supposed to be an upscale restaurant with prices that indicates this, if the restaurant has problem the customers should not suffer, why did'n they just offer us a drink while they resolved the over booking(?) this would have been the case at any fine dining restaurant.
Well, after some waiting we ordered two tuna steaks and our wine was served, after 10 minutes they returned and told us that the tuna was finished and they only could offer one of us the tuna. This was later missed on the check, they charged us for two tunas.
A big part of dining out experience is about the food, so here it comes:
The tuna steak and the red snapper was prepared well. The tuna should have a lemon sauce but there was no trace of that. The tuna was served solo without any vegetables or other side dish, we overheard another table saying "it looks like some thing is missing on the plate".
For dessert we hade caramelized pears with cinnamon ice-cream and a trio of cream brûlée. The pears was ok. The cream brûlée was not. Biggest flaw was that there was no vanilla taste at all, it was promoted as "La Digue vanilla" but there was no traces of any vanilla taste or seed at all, all three "flavors" was more or less identically, to much egg and not enough cream. How difficult can it bee doing a decent creme brûlée when having this wonderful local vanilla?
Summary: expensive experience that didn't fulfilled the high end standard that I assume de l'Orangeraie is aiming for. First of all they need to improve their customer service, then fine tune the dishes on the menu.
If this food have been served at any of the other establishments on La Digue I had been very satisfied, but Le Domaine de l’Orangeraie did not "capture the true essence of exotic lifestyle" as they claim.
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- Also Known As:
- Le Domaine De l`Orangeraie Hotel La Digue Island