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“Nice relaxing stopover” 4 of 5 bubbles
Review of Days Inn & Suites Glenmont/albany

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Days Inn & Suites Glenmont/albany
Ranked #2 of 2 Hotels in Glenmont
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179 reviews from our community

Traveller rating
    47
    58
    37
    17
    20
See reviews for
88
30
12
29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 August 2014

I checked into my room on Friday, June 27th around 2:30pm. As soon I walked into the door of my hotel room the very strong odor of cigarette smoke hit me like a brick wall. The room was overall dirty and wasn't properly ventilated after the previous guest had stayed there the night before. I went back to the front desk to switch rooms. The clerk working the front desk stated that Priceline.com (the website I used to book the hotel room) booked me in a "smoking" room. I would've never booked a "smoking" room as I'm highly allergic to cigarette smoke, the remnants of cigarette smoke, and I also have asthma. I politely asked the hotel clerk to switch me into a "non-smoking" room. She rather rudely told me the hotel was completely sold out and there was nothing more she could do. Then she argued with me and told me there were more smokers in the United States then non-smokers and that I should just "deal with it!" (She was obviously a long time smoker herself.) I immediately checked out of the room because there was no way I could stay in a hotel room in that horrible condition! I wasn't even in the room for a minute! She advised me to contact Priceline about getting a refund. Priceline was willing to refund my money only if the hotel would refund them first. The clerk was unwilling to refund my money for a hotel room I could not stay in because the room was not properly cleaned/ventilated/sanitized which would've severely impacted my health. I called later that evening to see if the hotel had any rooms available. The hotel was sold out again at that time. This hotel made money from two different customers off the same room for the same night. Not only is that unethical, it's just plain wrong. Please do the right thing by contacting Priceline and get my refund issued!

  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank CA415BOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonnie K, Sales Manager at Days Inn & Suites Glenmont/albany, responded to this review, 7 August 2014
Thank you CA415BOY for your response. This guest made a reservation threw a third party. Who placed him in a smoking room. Unfortunately us and other hotels in the area was sold out
due to the NYS Bar exam. When booking with us directly we make every effort to comply to every guest request.

All the best,
Bonnie K.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We were in town for a funeral and booked three rooms at last minute, not knowing what to expect given location right off the highway. All was well from the moment we arrived. Staff were very nice, the rooms were clean and well-appointed (and very quiet, esp given the location), the pool looked great (did not try it!) as did the fitness center, and the breakfast was as full of variety as we needed (and the coffee was good!). We really appreciated it all. Price was good, too. Would definitely stay here again, and in fact hope to. Thank you to the owners and staff.

Room Tip: We had rooms on the third floor of the new building - would recommend this floor but think anything...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nycresident2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonnie K, Sales Manager at Days Inn & Suites Glenmont/albany, responded to this review, 24 July 2014
Thank you for the great review. I am so sorry for your loss.
Next time your in town for a happier occasion or just passing through.
The hotel has a brand new pool. We have added new items to our breakfast.

Enjoy your day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenmont
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

Just off the highway, very clean and quiet. Only stayed one night but would definitely stay again. Very polite staff.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonnie K, Sales Manager at Days Inn & Suites Glenmont/albany, responded to this review, 24 July 2014
Thank you for the great review.
Our housekeeping staff takes very good care of our rooms.
It is a very quiet and safe area.

Enjoy your day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

Just a quick stop en route from VT to NJ, this motel filled the bill very nicely.
- newly renovated rooms are nicer than average
- everything was clean, very clean
- staff was competent and helpful
- a/c seemed quieter than most
- location very near I-87
- breakfast was fine (waffle machine etc)
Sorry we didn't have time for a short dip in the indoor pool.

We'd definitely stay again, can recommend it warmly.

(note: though near the interstate, the hotel is not right at the exit. Use your GPS or follow their instructions to find it.)

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelers-w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonnie K, Sales Manager at Days Inn & Suites Glenmont/albany, responded to this review, 24 July 2014
Thank you for the great review. The building is a brand new building.
We have a wonderful housekeeping staff that takes excellent care of our rooms.
Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Glenmont/albany

Property: Days Inn & Suites Glenmont/albany
Address: 15 Frontage Rd, Glenmont, NY 12077-4805 (Formerly Econo Lodge)
Phone Number:
Region: United States > New York > Glenmont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Glenmont
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Glenmont/albany 2*
Number of rooms: 47
Reservation Options:
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Also Known As:
Econo Lodge Glenmont
Glenmont Econo Lodge

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