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“Beautiful spot on the Niagara River!”

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Radisson Hotel Niagara Falls - Grand Island
Ranked #2 of 8 Hotels in Grand Island
Asbury Park, New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful spot on the Niagara River!”
Reviewed 13 August 2013

Brought a group of 50 people to tour the Niagara area. Second time here and things are continuing to improve. Breakfast and dinner were very good and the water views are beautiful. They move a lot of people in and out but the hotel is quite large, and the staff ;especially Sheryl work very hard to keep everyone happy! Its wonderful to spend the day at the craziness of the Falls area, but its nice to travel only 10 minutes back to peace and quiet. The hotel is under new ownership and I`m sure will continue to improve in the near future.Give it a try!

  • Stayed July 2013, travelled with friends
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Helpful?
1 Thank Silverwheels54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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376 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (84)
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English first
Rochester, New York
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2013

Our 11u baseball team was in town for a tournament and all 10 families stayed at this hotel. The hotel could use some serious updating and it's my understanding that it will soon. Dave and his staff were beyond accomodating to all of our families. They went out of there way to provide us a meeting rooms near the pool where the adults could set up for dinner and still watch the kids. They opened the room to us for over 6 hours and Dave kept stopping by to see if there was anything else he could do for us. The location is also fantastic. What a great view our back on the river!

  • Stayed August 2013, travelled with friends
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Helpful?
2 Thank Postman_0425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Island, New York, United States
1 review
Reviewed 31 July 2013

Great waterfront location, near next door to a pretty nice golf course. With our rental car we could easily travel to both Niagara falls and buffalo in about 15 minutes. liked the hot tub and outdoor pool, and newly renovated workout room. The rooms were pretty nice also the hotel could still use some upgrades, but overall a good hotel, and good price.

  • Stayed July 2013, travelled with family
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Helpful?
Thank Riley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scranton, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2013

Yes this hotel needs serious upgrading. that being said our room was very clean. We had a problem with our room at check in. Paula, worked very hard at trying to solve the problem (which she did) always being very professional and upbeat. I would stay here anytime. the location is perfect and the staff was too!

Room Tip: river view rooms are worth the extra few bucks.
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  • Stayed July 2013, travelled with family
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Helpful?
1 Thank mpsscr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland City, Tennessee
Level 5 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 July 2013

We were going to New York for a family wedding in Ithaca, and took the opportunity to do some sight seeing, at Niagara Falls going up and at Gettysburg, PA, on the way back to Tennessee ... we had some Holiday Inn loyalty points and looked for a hotel near the falls where we could use them ... because of the number of points we had, our room at this hotel were going to lower our cost for the room to $40 for the night we were to stay ...

The week we booked the room, Holiday Inn sold the property and the new owners were great ... they honored our agreement with Holiday Inn, and provided us with a great room! Clean, comfortable and generally quiet ...

Because of that treatment alone, I would recommend this hotel to anyone, all the time ...

The ONLY drawback we found (and it could have been a result of redecorating - not enough to change our minds) was that (particularly on the ground floor) security lights on the patios outside the rooms stayed on until 11pm, which is understandable, but the drapes in the room were sheers and there was no way to block the light, were one going to sleep before 11pm ... I'm sure that will be corrected ...

  • Stayed July 2013, travelled with family
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Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2013 via mobile

The hotel is under renovation.i would like to belive when all is done it will be great.my son really enjoy the fitness center and hot tub and pool .the staff is very friendly and checkin and check out is a breeze !and the location is very nice its peacefull and beautifull .and not very far from the falls.... we enjoy our stay !!!

  • Stayed June 2013
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Helpful?
Thank gloriaahmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2013

We attended a wedding at the Golf Club nearby and decided to stay overnight at what was once a Holiday Inn (in spite of the reviews) since we had heard new owners purchased last October and had placed a great deal of money into renovations. I wish we had listened to the reviews. They are accurate. What a dump. Just another in a long line of new owners this once lovely hotel has had that talk a good game and do not deliver. The room was musty. The hallways were hot and smelled foul. The front desk staff was exceptionally rude, and the linens were worn, and to top it off, there was no manager on duty to discuss these issues with. (And where they get off having "spa" as part of the name is beyond me......there is NO spa!!) We feel completely ripped off. It is no wonder that this hotel only ranks 2 of 6 here on this site for this small island community, especially when the other five are courtyard mom and pop motels. We do NOT recommend. Stay at one of the motels nearby, you will be happier.

Room Tip: Choose a different hotel
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  • Stayed July 2013, travelled as a couple
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Helpful?
2 Thank S2013J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Niagara Falls - Grand Island

Property: Radisson Hotel Niagara Falls - Grand Island
Address: 100 Whitehaven Rd, Grand Island, NY 14072-1943 (Formerly Byblos Niagara Resort and Spa)
Phone Number:
Region: United States > New York > Grand Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Grand Island
Price Range (Based on Average Rates): £
Hotel Class:3 star — Radisson Hotel Niagara Falls - Grand Island 3*
Number of rooms: 263
Official Description (provided by the hotel):
Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more   less 
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Also Known As:
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Grand Island Holiday Inn

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