This was a nice hotel as we have seen with those that are Comfort and Quality Inns. We were in room 221. Staff appeared to have ignored our special request on our advance reservation to provide a quiet room away from the elevator, stairs, ice/pop machines. The room was on the 2nd floor near the 2nd floor main stairway from the first floor lobby. We arrived around 7:30-8:00 p.m. and the room was hot and stuffy. No one bothered to turn on the A/C. After we turned it on , it would soon cycle off. We brought this to the attention of the front desk and they did not offer a remedy but noted this seemed to be a problem with that type of A/C unit. I requested a fan, but even that was not available. Fortunately it cooled off that evening and we left the room window open. The hotel did not meet its guarantee of satisfying our family needs. Staff almost seemed taken aback by the request for a fan. The room did end of being reasonably quiet.
- Official Description (provided by the hotel):
- Conveniently located off I-90 just a short drive to downtown Buffalo, Buffalo Bills Stadium and the Hamburg Fair Grounds. Newly renovated in 2015 to enhance your stay. Enjoy our indoor heated pool, exercise room and business center. Take advantage of our mini fridges and microwaves in our suites. ... more less
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- Also Known As:
- Comfort Hotel Hamburg
- Comfort Inn And Suites
- Comfort Inn Hamburg
- Hamburg Comfort Inn