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“Convenient and basic”

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Comfort Inn & Suites
Ranked #4 of 8 Hotels in Hamburg
Yorktown, VA
Level 6 Contributor
391 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Convenient and basic”
Reviewed 2 September 2013

Not too far from Buffalo and just off I-90, this is just a place to spend one night and move on. The room is "decorated" in boring beiges. There was a good sized bathroom vanity. The free Wifi was weak and intermittent - more off than on. On the positive side, the bed was comfy, and the AC stayed at a constant temp - not hot and cold during the night. Breakfast was mediocre at best, with cheap pastries and uninspired other offerings. There's no laundry room in the facility, not good for travelers such as we were.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CBW47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Regina, Saskatchewan, Canada
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 August 2013

We arrived late at this hotel, having driven from Toronto's Pearson airport. The room we got had an absolutely unbearable smell of cigarette smoke. I could not have possibly slept in there. Even for a smoking room, it should have been aired out better or have some air freshener used. However, the evening clerk at the desk was great. She immediately booked us into an equivalent room (the last one available!), and next morning the staff was equally accommodating in allowing us a later checkout. The lady at breakfast was also super friendly.

All in all, if you want a place to crash with nothing fancy this hotel will do the job. Price for our room was around $100.

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
Thank tzikat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago Illinois
Level 5 Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 August 2013

This was a nice hotel as we have seen with those that are Comfort and Quality Inns. We were in room 221. Staff appeared to have ignored our special request on our advance reservation to provide a quiet room away from the elevator, stairs, ice/pop machines. The room was on the 2nd floor near the 2nd floor main stairway from the first floor lobby. We arrived around 7:30-8:00 p.m. and the room was hot and stuffy. No one bothered to turn on the A/C. After we turned it on , it would soon cycle off. We brought this to the attention of the front desk and they did not offer a remedy but noted this seemed to be a problem with that type of A/C unit. I requested a fan, but even that was not available. Fortunately it cooled off that evening and we left the room window open. The hotel did not meet its guarantee of satisfying our family needs. Staff almost seemed taken aback by the request for a fan. The room did end of being reasonably quiet.

Room Tip: During hot weather ask for a room with a functioning A/C unit.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnHChicagoIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 August 2013

My overall impression of the Inn was that it was average to poor. We stayed overnight after a Bills game. A positive was that the location of the Inn is about 5 miles from the stadium and it was easy access both there and back. The breakfast was average with waffles, cereal and bagels. There is limited seating in the dining area, which can pose a problem. We located another area of the hotel and balanced our food on our laps. The Inn could offer smaller tables that would provide more seating areas. The pool area was small but functional. They claim the pool is heated but my children (who are avid pool reviewers) claimed it to be "chilly". There were no towels in the pool area and I had to walk to the desk to ask for towels. The next day there were still no towels in the pool area (or the workout area) and the desk clerk had difficulty locating any and took one off the maid cart.
The room was average with a smaller TV. The beds are very "double" size, not an inch bigger. The room was average clean. The front desk was staffed with only one person, but they were kind and helpful.
We did notice in coming into the hotel at night that the back door (side) was not locked. We attempted to secure it but it would not secure posing a security issue. We checked it again in the morning and it was still "unlocked".
Overall the Inn is average, a bit expensive for the quality and seemed to lacked efficiency. I wouldn't stay at this location again due to having other choices nearby in Buffalo and near the stadium due to price and average quality.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lmalek4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butler, Pennsylvania
Level 5 Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 August 2013

I found this hotel adequate and acceptable. It is not the newest, nicest or best located. But, they got the job done for us on a recent trip to the area. On our one night stay, the staff was competent and friendly. The room was big enough, clean enough and comfortable. The property is not at all spectacular or outstanding. However there were no glaring problems either. The continental breakfast was nothing special, but at least they had one. The venue is nothing to write home about, but if you need a clean place to spend the night, this hotel is acceptable.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tm216butler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsylvania
Level 6 Contributor
365 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 30 July 2013

Deciding not to make our entire trip home from Moseport in Ontario in one night, we found a room here late in the evening. No king bed available and handicapped access usually means no bathroom counter space. That said, our room was comfortable, clean, quiet with very nice linens and good bath towels. The place has seen better days, and I think new hallway carpet would help. Had a decent basic breakfast in an adequate dining space. We did not see the pool so cannot comment. Always nice to have in-room coffee and a micro-fridge. Young man on the night desk was most personable and friendly. There are several restaurants nearby, one actually in the same parking area.

  • Stayed July 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Mary Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 July 2013

Rm 209 had moldy curtains, dust on furniture, sticky bathroom floor.We had to ask for towels. Overall the hotel needs a good cleaning and vacuuming plus there's a musty odor about the place. Breakfast was very good.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hicuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 3615 Commerce Pl, Hamburg, NY 14075-3638
Phone Number:
Region: United States > New York > Hamburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Hamburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Conveniently located off I-90 just a short drive to downtown Buffalo, Buffalo Bills Stadium and the Hamburg Fair Grounds. Newly renovated in 2015 to enhance your stay. Enjoy our indoor heated pool, exercise room and business center. Take advantage of our mini fridges and microwaves in our suites. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn

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