We were looking for a place to stay for the night and let the kids swim for a bit. The good news is the room was nice and clean and had a pull out couch which was a plus. The negatives - there was smell of smoke in the hallways and it was really bad on the first floor. Luckily the room was smoke free. Also, the pool water was a little cloudy, not sure what it was from. We did let the kids swim because it did not look bad, but not the nice clear pool water I was expecting. Also, there was a bad odor as you walked through the fitness center on the way to the pool. In terms of service, it was a little lacking. No one was at the front desk when we arrived. After getting to the room, I called to get some sheets for the pull out and no one answered. When I called back 5 minutes later, I finally got a hold of someone. Then they never brought up the sheets. I ended up going down to get more towels and pick up the sheets. Finally the breakfast was OK, but had better for a similar priced room. To summarize, if you are just looking for a place to sleep, you should be OK but don't expect great customer service and concerned about the odors that were on the first floor.
- Official Description (provided by the hotel):
- Conveniently located off I-90 just a short drive to downtown Buffalo, Buffalo Bills Stadium and the Hamburg Fair Grounds. Newly renovated in 2015 to enhance your stay. Enjoy our indoor heated pool, exercise room and business center. Take advantage of our mini fridges and microwaves in our suites. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn And Suites
- Comfort Hotel Hamburg
- Comfort Inn Hamburg
- Hamburg Comfort Inn