My family checked out the website for hours and listened to the hours on their recording. When we arrived after an almost two hour drive, they were not open!!! That's four hours of gas wasted plus a car load of disappointed people. Lucas, update your hours and be professional!
For a while we stopped getting Lucas as the flavor changed. They said they made it the same way as always. We are trying it again, just the pieces and using our own molds as there seems to be a lack of imagination in what Lucas is doing for holidays with new molds, pretty creations and the whole store appearance. We think they are resting on their laurels and not really interested in their shop. What potential they have but they seem uninspired.
The website is uninspired as well. This is sad because we always had Lucas for the holidays when I was a kid but we may be giving up soon.
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