The carpeting was filthy. We kept our shoes/socks on as much as possible. The bathroom appeared clean but an odor of urine prevailed nonetheless. However, the final straw came as on the morning of our departure, I went to the kitchen/dining area to get a 'coffee to go'. There in the food lineup was a large dog with it's owner. The owner was not visually impaired. As the dog exited with it's owner, it squatted and urinated on the dining area floor! I immediately went to the front desk and the person on duty said that she would "see that the floor was wiped up". Cleanliness and good hygiene is not costly to maintain and should be of the highest concern in the hospitality industry.
We will not be staying at a Super 8 motel again and will naturally alert friends and relatives.
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- Also Known As:
- Super 8 Henrietta/Rochester Hotel Henrietta
- Henrietta Super Eight
- Henrietta Super 8
- Super Eight Henrietta