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“West Henrietta Homewood Suites”

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Homewood Suites by Hilton Rochester / Henrietta
Ranked #7 of 17 Hotels in Henrietta
Reviewed 19 December 2013

We had a nice 2 bedroom suite. Great for the family. We had great staff that shoveled us out after a snow storm when we were plowed in. I was disappointed that there jacuzzi is closed and no longer in use. The breakfast food was not very hot. Rooms are clean and comfy. The lobby is neat and clean.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Janet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 20 December 2013

Thank you for taking time to share your visit to Rochester and your stay at our Homewood Suites.

Kara

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340 - 346 of 497 reviews

Reviewed 15 December 2013

Staff is wonderful, very friendly and helpful. They will do anything in their power to help you. They have kept bikes and balloon bouquets for us (we needed them to be surprises for the grand-kids). Housekeeping could be improved. Location is very central to shopping, grocery stores etc. Our grand-kids love to visit the Seneca Park Zoo.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thank you for your post. I have shared your comments with our staff and we are more then happy to do whatever we can to make our guests happy.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

You can't beat the quality and value of almost all Homewood hotels, Rochester is no exception. Beautiful facility with spacious suites and as always, great food and service at both the managers reception and breakfast. Homewood is the best value for your hotel dollar!

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Randall J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thanks for you comments and sharing about your visit to Rochester.

Kara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

We were travelling with a group of parents/grandparents who were attending a hockey tournament with boys aged 13-15. This hotel has excellent facilities and staff. Our stay was very enjoyable...I would definitely recommend this location to anyone travelling to the area. I would definitely stay here again..

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thanks for your comments we enjoy hosting the hockey teams when they are in the Rochester area.

Kara

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Reviewed 25 November 2013

Found this hotel on priceline. It is in a perfect location for activities and shopping in Henrietta and surrounding areas. The staff were very pleasant and called the room to insure everything was in working order. The king size suite included a kitchen, living room,bedroom and bath. All good size and very clean. The breakfast was hearty and served in a large lounge with plenty of space. Overall a great value.

Room Tip: Ask for nonsmoking and king suite.
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  • Stayed: November 2013, travelled as a couple
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1  Thank LinHornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thanks for your comments on your stay at the Homewood Suites

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Reviewed 21 November 2013

Arrived 6pm on Sunday, check-in was easy and quick as usual. Hotel only serves dinner Monday to Thursday. So far we still do not have a chance to try it yet. The menu looks good though and drinks are included too. There are lots of restaurants nearby if you want to eat out. During our last stay we’re locked out due to door lock battery failed; this time the heating didn’t work. No worry, the maintenance guy Frank came to the rescue on both occasions. When we walk pass the front desk one morning, Kara the manager greeted us and she already knew our heating problem from Frank. They are a great team!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Alexy2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thanks for taking the time to post about your visit


Kara

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Reviewed 21 November 2013

We had a great time while visiting Rochester, NY. Our stay was wonderful. The room was very clean and had a cute kitchen with everything we needed for our stay. The staff was very friendly. Definitely would stay again.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Jeanine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this reviewResponded 18 December 2013

Thank you for posting about your stay at the Homewood Suites.

Kara

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Drive, Henrietta, NY 14623-4219
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
Price Range: £92 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites

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