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“Nice and compfy”

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Homewood Suites by Hilton Rochester / Henrietta
Ranked #7 of 17 Hotels in Henrietta
Avon, Connecticut
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice and compfy”
Reviewed 6 April 2014

Nice size King suite. We only stayed one night for son's trip to RIT. We will try to stay there from now on. Better than Comfort Inn on our last trip. Bed was very comfortable and I liked the shower a lot. Daisy at the front desk during check-in was a delight!

  • Stayed April 2014, travelled with family
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Review collected in partnership with this hotel

Helpful?
2 Thank Wizzard90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 7 April 2014
Thank you for posting to Trip Advisor about your stay. I have shared your comments with our team and we look forward to your next visit to Rochester.

Thank you,
Kara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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489 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Toms River, New Jersey
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 April 2014

Plenty of room and nice high ceilings in the two room suite, and quiet, too. Bathroom area needs to be rid of varied smudges, particularly on the door and around the light switches. King-size bed a bit mushy as are most pillows. Firmer mattress (or newer mattress) and pillows would make this a better sleeping experience.

  • Stayed March 2014, travelled solo
    • Value
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lois R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 7 April 2014
Thank you for posting about your recent stay. I am very sorry we were not able to met your expectations. I have shared your comment with our team and hope you will give our hotel another try.

Thank you,
Kara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level 6 Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 April 2014

What a great hotel! We were in the area for four days with my daughter and daughter-in-law. The hotel placed us in rooms directly across the hall from each other, making it very convenient to visit back and forth. They had a baby and a dog with them, and the hotel was definitely child/pet friendly, giving us each a pack 'n play for our rooms, and providing a nice area to walk the dog outside. Their hot breakfast offered plenty of choices, and the evening dinner was a real hit with us! Unfortunately, it is only Monday - Thursday and we were only there one weeknight. That night they had pasta with salad (good amount of "fixins") and even provided wine and beer. The only thing I would suggest is to add some bread to the menu...the sauce was delicious, but this Italian likes to do some dipping ;-) We got a 1-bedroom suite and it included a full kitchen and nice living room area. The sofa bed left a lot to be desired as far as comfort, but it is what it is...a sofa bed. The location is excellent...5 minutes from a mall, grocery store, and just a little further from a pharmacy and any other type of store you might need. When I return to the area, this will definitely be the place I stay!

  • Stayed February 2014, travelled with family
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Helpful?
1 Thank LooneyIAm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 7 April 2014
Thank you for taking the time to post about your visit at our hotel. We do what we can to make sure all of our guests, including our 4 legged ones, enjoy their stay.
Thanks again,
Kara
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Montgomery Village, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

If you are traveling with pets (and even if you are not) I highly recommend this over the other place in the area that takes pets (Residence Inn). The other place is kind of shabby and I believe their pet fee is higher than it is here ($75 vs. $100). I have stayed both places with my dog and there is no comparison in terms of comfort, convenience, cleanliness, updated-ness, the list goes on and on. This place really feels like a home away from home and you don't have to go go outside to get to the dining area and other amenities (like you do at the other place). It is also super convenient to route 390. And very close to RIT and tons of shopping and restaurants.

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 7 April 2014
Thank you for posting about your stay we look forward to welcoming you back soon.

Thank you,
Kara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2014 via mobile

This was great find and great stay! Full breakfast and nice dinners Monday-Thursday. Dinners are a hit or miss. Breakfast usually includes: pork, scrambled eggs, yogurt, waffles, cereal, breads, bagels, orange/apple juice and coffee. Water for the indoor pool is warm, no spa. The service was great. Feels very home-like.

  • Stayed March 2014
    • Value
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Helpful?
2 Thank Txday01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 31 March 2014
Thank you so much for your wonderful comments! We strive to make each guest feel special while maintaining a "welcome home" feel. Please come back to see us again!

Sincerely,

Daisy Chei
Assistant General Manager
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New York City, New York
Level 4 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 29 March 2014

Spent a Tues night en route to a meeting the next day. Easy to find off the main highway, excellent service. Suites are large, clean and comfortable. Internet was great. The complimentary dinner reception was terrific (included wine! and saved me a trip elsewhere in subzero temps), as was the breakfast. I'm going to look for Homewood Suites in other cities I visit!

  • Stayed March 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank quilt00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 31 March 2014
Thank you for taking the time to write about your stay! We are happy to have provided a warm retreat from the unusually cold winter and hope you keep us in mind the next time you are in Rochester.

Sincerely,

Daisy Chei
Assistant General Manager
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Rock City Falls, New York
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 March 2014

We stayed at this hotel March 14-15. The rooms were very nice and clean. The staff was extra friendly. They even called up to see how we liked our room. There is a free breakfast in the morning that is nothing fancy but had all the things you might need. I would gladly stay here again.

  • Stayed March 2014, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank wendylee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, General Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 27 March 2014
Thank you for posting about your stay at our Homewood Suites. I have shared your comments with our team.

Kara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Property: Homewood Suites by Hilton Rochester / Henrietta
Address: 2095 Hylan Drive, Henrietta, NY 14623-4219
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites

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