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“Simply The Best!”

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Homewood Suites by Hilton Rochester / Henrietta
Ranked #7 of 17 Hotels in Henrietta
Medicine Hat, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Simply The Best!”
Reviewed 8 August 2014

I have rarely experienced such service at a hotel before - and I have stayed in MANY hotels in MANY places! We were very pleased and enjoyed the friendly staff, breakfast, all day coffee and comfort of the Homewood Suites throughout our stay. We would definitely stay with Homewood again!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Sydney T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 16 August 2014
Wow! Thank you so much for your glowing praise! Our staff takes pride in exceeding guests' expectations and our many amenities keeps guests coming back each time. We hope you come see us the next time you are in town!

Sincerely,
Daisy Chei
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Joppa, Maryland
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 7 August 2014

Due to convenience this hotel was chosen. It offers meals and drinks which are satisfactory, rooms are fully equipped and internet access is easy to use. Staff are friendly and it is kept very clean. Would recommend for travelers, families and singles. It is very quiet and there is outdoor grills and seating, as long as you don't get "smoked" out by cigarettes. Only recommendation would be non-smoking on patio.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 16 August 2014
We are so happy to hear that you enjoyed your stay with us! The staff works very hard to deliver exceptional service and they appreciate your recognition. We look forward to your return visit.

Sincerely,
Daisy Chei
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Carthage, NY
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014

This hotel was very convenient for our overnight stay. It was easily accessible from 390, within 5 miles to great dining, and very close to shopping and entertain. The staff was friendly and our room was very good. One of the best hotel beds we have ever slept in! Our family of four will definitely stay there again when in Rochester.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 16 August 2014
Thank you for taking the time to share your great stay! Many guests keep coming back because of our convenient location and the great night of sleep they get here. Please come see us the next time you are in Rochester!

Sincerely,
Daisy Chei
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2014

Stayed with my small kids for 2 nights and the hotel worked for us very well. Two large rooms in a suite to put kids to sleep in one, complimentary breakfast and internet, exercise room, high chairs, outdoor patio. I would definitely stay again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Kirsi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 16 August 2014
Thank you so much for sharing your wonderful praise! We look forward to hosting you again the next time you are in Rochester.

Sincerely,
Daisy Chei
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grantham, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 2 August 2014

Good location, great staff. Hotel rooms showing age . It would be overall excellent if renovated in the near future. Because we have choices regarding Hilton facilities will not stay here again until updated.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rod T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 13 August 2014
Thank you for your review. We are continually working on updating our facilities; please stay tuned and come see us the next time you are in the area!

Sincerely,
Daisy Chei
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, United States
1 review
Reviewed 28 July 2014

In my opinion Homewood Suites do not match up to Staybridge Suites. Breakfast and dinner food selection is very limited at the Homewood Suites. To the point you need to look elsewhere for local food if you dont like scrambled eggs and toast. Also the suite accommodations such as desk area and chair quality seems limited here.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 13 August 2014
Thank you so much for taking the time to write a review. We are continually updating our facilities and menus, and our hotel is centrally located within many options for dining and shopping. Please give us another chance the next time you are in Rochester!

Sincerely,
Daisy Chei
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 July 2014

We recently stayed in this unit with my daughter, son-in-law and their baby. Upon very early arrival the room wasn't yet ready but the staff allowed us to use the conference room area to tend to the baby's needs. The large two bedroom suite was ideal for us. Positives: Room was large (easily accommodated crib) comfortable and clean, staff was very friendly and responsive, pool was very warm, breakfast room was well stocked and maintained. Negatives: pool is small and no hot tub, long walks to rooms from single elevator, no independent temp. controls in the bedrooms

Room Tip: If you are very sensitive to highway noise you may want a room facing the courtyard. If you have di...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Rick And Bev T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochwgm, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review, 13 August 2014
Thank you so much for taking the time to write a review! Your tips are excellent; we do our best to accommodate our guests and hope to see you the next time you are in the area!

Sincerely,
Daisy Chei
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Property: Homewood Suites by Hilton Rochester / Henrietta
Address: 2095 Hylan Drive, Henrietta, NY 14623-4219
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Official Description (provided by the hotel):
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 
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Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites

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