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“Ideal location for shopping”

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Hampton Inn & Suites Rochester / Henrietta
Ranked #1 of 17 Hotels in Henrietta
Certificate of Excellence
Hamilton, Canada
2 reviews
“Ideal location for shopping”
Reviewed 2 December 2013

Very nice hotel with very professional and helpful staff. Rooms are clean and comfortable. Breakfast was very good with a great variety. Close to many shopping centers and restaurants. Good value. Would be ideal for a girls shopping weekend.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dean1 J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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672 reviews from our community

Traveller rating
    477
    140
    34
    13
    8
See reviews for
301
119
21
157
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Bethesda, Maryland
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 November 2013

The Hampton Inn at Henrietta in Rochester, NY was a great experience. We had everything we needed right in the hotel. The wonderful breakfasts, the fitness room, the indoor pool was like being at home. Without hesitation, we would recommend it to anyone.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank DinahH2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 November 2013

September 25, 2013
I was given a large room on the 3rd floor.
For some reason it was a special room for a handicap - special bathroom and all. It looked clean overall.
I was going to bed and then I saw a bed bag right on the pillow, moving at a good pace. Killed the bug, called the front desk.
A lady came up, collected the killed bug and told me that there are no more rooms and that she would refund my stay. I left at midnight and found a better cleaner hotel nearby.
I would not stay at this hotel ever again.

Room Tip: Ask about bed bugs.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank Al K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, United States
2 reviews
Reviewed 21 November 2013

The hotel in Rochester was very clean. Nice staff and well maintained. The breakfast was nicely done and helpful as well. We would definitely recommend the Hampton Inn again. Hotel worked well with our groups various needs.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cooperstown, New York
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 21 November 2013

Our first room had a perfume-y smell that was negatively affecting my allergies and Vince and Jose were very helpful and resolved the problem by giving us a new room free of charge! They also gave me a $5 Starbucks coffee gift certificate. Thank you!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond Hill, Canada
1 review
Reviewed 20 November 2013

We stayed one night but were impressed with this hotel. It was clean, looked new and the staff were very friendly and accommodating. Rooms were larger than other Hampton Inn locations. We were concerned because there were two sports teams staying at the hotel but it was very quiet and there were no issues. Breakfast was pretty good too!!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lucy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoney Creek, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 20 November 2013

Excellent service and location. Very close and easy access to all points of interest. Staff always willing to assist with any questions or concerns and ensure satisfaction. Thanks for making our stay in Rochester another memorable one.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Rochester / Henrietta

Property: Hampton Inn & Suites Rochester / Henrietta
Address: 280 Clay Rd, Henrietta, NY 14623-3225
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Henrietta
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Rochester / Henrietta 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Welcome to the new Hampton Inn & Suites Rochester/Henrietta where our friendly staff is eager to ensure that your stay is nothing less than exceptional. Our hotel is conveniently situated off of the NYS thruway and only 5 miles from the Greater Rochester International Airport. During your stay enjoy endless shopping, dining and entertainment options located nearby in our thriving town of Henrietta, NY. When staying with us you can always count on our clean, spacious and quiet rooms, providing you with the comfort and relaxation needed for a good night's rest and prepare you for the day ahead. ... more   less 
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