We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Home2 Suites by Hilton Rochester Henrietta
Nearby Hotels
US$153
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$221
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$189
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$114
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$124
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$101
ComfortSuites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$115
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$110
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$67
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$63
Red Roof
View Deal
  • Free Wifi
  • Free Parking
US$261
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$191
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$66
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (600)
Filter reviews
600 results
Traveller rating
362
154
53
21
10
Traveller type
Time of year
LanguageAll languages
More languages
362
154
53
21
10
Show reviews that mention
All reviewsfree laundrynew conceptpocket doorshampoo and body washsmall kitchenettecharging stationfull size fridgeroom was spaciousbusiness travelerthin wallswork spacehome away from homean extended stayoatmealwalk in showerfire pitlots of restaurants
FilterAll languages
Updating list...
581 - 586 of 600 reviews
Reviewed 15 March 2014 via mobile

The family was there for state hockey playoffs and found the Home2 to be very easy to work with. We needed to check in after 8pm, which was not a problem, and check out after noon, again they were willing to work with that. They allowed our group to congregate in the lounge and bring our own food and drinks.

The sheets were the softest I've ever slept in-I wish I had them at home and the towels plentiful. The mini kitchen was useful to keep our leftovers from the very close restaurants and the "green" philosophy was refreshing. Definitely a place to stay.

Stayed: March 2014
4  Thank SonjaV1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 15 August 2014

Dear SonjaV1,
Thank you very much for writing a review about our hotel! We are very pleased to know we were able to accommodate you as best as possible. We look forward to having you as a guest in the future! Thank you and have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2014 via mobile

This is my second stay at this new hotel and would not be my last. The staff is friendly and helpful . The rooms are spacious and clean with a mini kitchen. Bed was very comfortable. I did not find the hotel loud as another reviewer commented. Breakfast was average although nice to have hard boiled eggs. The exercise room has nice variety of equipment all with personal tvs.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank bikerhiker08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 15 August 2014

Dear Bikerhiker08,
Thank you for taking the time to write a review about our hotel! We are very happy to hear you enjoyed our hotel and will be staying with us again in the future! We look forward to serving you then and hope you have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Everything I need to stay a month or two for a three night stay. Very nice, and best price of all the major hotel chains. Brand new everything and the fitness room was laid out great. Free laundry? This is great! Close to everything.

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
4  Thank Jocelyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 15 August 2014

Dear Jocelyn A,
Thank you for taking the time to write a review about our hotel We are very pleased to hear you found our hotel to be great and they really enjoyed your accommodations. We look forward to serving you the next time you visit the Rochester area.

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

They have a few kinks to work out but a decent hotel. I didn't like not having a room cleanup on Saturday morning, but I guess I could have called an asked for it. Next time I'll do that. The door to our room was also very heavy and difficult to open. I love the idea of just having a shower.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
4  Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 15 August 2014

Dear Andrew S,
Thank you for taking the time to write a review about our hotel! We are pleased to hear you enjoyed your stay and we appreciate your honesty in your review. We have constantly been working to improve at the property and we look forward to providing you with top notch accommodations the next time you are in the Rochester area! Thank you and have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

I'd rate this hotel higher if the doors didn't slam shut on ALL exterior and interior doors. Also, the builders definitely didn't use enough insulation between rooms. It's a very noisy hotel. Even the stairwells were cheaply constructed. It felt like you'd fall through the floor with every step. Lastly, the bathroom sliding pocket door didn't have a handle and was difficult to use. With some big improvements, this hotel would be very nice.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
2  Thank 364annm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 11 August 2014

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the comfort and appointment of our guestrooms and we will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how we are doing.

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews