We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Home2 Suites by Hilton Rochester Henrietta
Ranked #2 of 17 Hotels in Henrietta
Certificate of Excellence
Reviewed 3 August 2014 via mobile

We were very surprised by the quality and spaciousness of the rooms. The hotel is brand new and comes with a fully equipped kitchenette, spacious beds and professional and helpful staff. We stayed here half way through a 3 week road trip and took full advantage of the free laundry facilities ! Highly recommended !

Stayed: August 2014
5  Thank craff39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 4 August 2014

Dear craff39,

Thank you very much for taking the time to fill out a review about our hotel! We are very pleased to hear you had a excellent experience with us! I am glad you enjoyed our suites, facilities and our great staff. The next time you are in Rochester I hope you choose to stay with us again. Have a wonderful day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (572)
Traveller rating
Traveller type
Time of year
Language

488 - 494 of 572 reviews

Reviewed 31 July 2014

We stayed 4 nights here and enjoyed every minute of it. The room was very spacious and comfortable. This was the end of a two week trip for us so we needed to extra space to accommodate our packing. The bed was soft, the AC worked perfectly, great for blocking noisy upstairs guests. The breakfast was amazing. The staff was welcoming and helpful. After our stay we didn't want to leave. Recommended stay for sure!

Stayed: July 2014, travelled as a couple
4  Thank anaabente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 1 August 2014

Dear anaabente,

Thank you so much for taking the time to write a review about our hotel on Trip Advisor! We are very pleased to hear you enjoyed our suites. We are also very happy to hear that you enjoyed our breakfast and enjoyed our wonderful staff! We look forward to serving you the next time you are in Rochester. Thank you for your business and have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

One of our favorite hotels is Homewood Suites but Hilton. We decided to try the new Home2Suites and we would definitely stay again. This hotel offers all of the same amenities as Homewood, just on a smaller scale and at a less expensive price. The rooms are very large with a ton of storage space if you are staying for a long period of time. VERY environmentally friendly. The pool is great, great outdoor seating areas with fire pit and grills. Overall - excellent - especially for the price!!!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
4  Thank A46TGantonios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 12 August 2014

Dear A46TGantonios,

We really appreciate you taking the time to write a review for our hotel! We are happy to hear you enjoyed our suites, and we are very excited to hear it when guests mention our environmentally friendly initiatives! Next time you are in Rochester, we hope you choose to stay with us again!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

My family stayed at this hotel for more than a week. The hotel is new, very clean and very good service. The kitchenette with cooktop was very helpful for the extended stay. We stayed in a King Bed room. The room was modern, roomy with a sitting area which I like very much. There were a few minor issues, AC was a little loud, insulation between rooms could be better. The mattress was a little too soft for my taste. If I visit Rochester in the future, I would most likely consider this hotel again. It is an excellent value.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
4  Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 14 August 2014

Dear Mary W,
Thank you very much for sharing your experience on Trip Advisor! We are very pleased to hear you enjoyed your extended stay and that our amenities met your needs. We look forward to serving you the next time you visit Rochester. Have a wonderful day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Nice staff, nice clean place, terrible, uncomfortable bed. The staff messed up the reservation also. Was overpriced next to other places in the same area of Rochester, NY. We used the laundry facilities and there are 2 washers and 2 dryers, both nice and clean. The fitness area was also very nice. We would not stay in a Home 2 Home again because of the terrible bed. Why Hilton didn't spend a bit more and get comfortable beds I don't understand.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank Marci X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 11 August 2014

Dear Marci X,
Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and regret you were uncomfortable in our bedding. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and we hope you will return to stay with us the next time you are in town and let us know how we are doing.

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014 via mobile

The hotel was very accommodating for us, as one in my party is on oxygen and requires a first floor room in the event of a fire. We were able to get a room close to the lobby. The staff were helpful and friendly. The pool area was clean, however I was concerned that they left the pool doors open during the day.

Stayed: July 2014
4  Thank Reagansnana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 24 July 2014

Dear TripAdvisor Member,

Thank you so much for taking the time to write a review about our hotel on Trip Advisor! We are very pleased to hear you enjoyed our suites. We are also very happy to hear that you enjoyed our excellent staff! We look forward to serving you the next time you are in Rochester. Thank you for your business and have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Hotel was clean and very friendly staff that made you feel like family! Mitch, the Manager was very service and detailed oriented.Great free breakfast and convenient to many places in the city. We definitely would go back.

  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Maxcher523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2SuitesManager, Manager at Home2 Suites by Hilton Rochester Henrietta, responded to this reviewResponded 22 July 2014

Dear Maxcher523,

Thank you so much for taking the time to write a review about our hotel on Trip Advisor! We are very pleased to hear you enjoyed our suites, especially our complimentary breakfast. Thank you very much for the kind words about our staff, I look forward to sharing your comments with them. We hope to have you as a guest in the near future. Thank you for your business and have a great day!

Sincerely,
Mitch DeMeyer
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Henrietta hotels
0.3 mi away
Hampton Inn & Suites Rochester / Henrietta
0.3 mi away
Holiday Inn Hotel & Suites Rochester - Marketplace
0.2 mi away
Doubletree by Hilton Rochester
Show Prices
Show Prices
Show Prices
1.3 mi away
Homewood Suites by Hilton Rochester / Henrietta
0.9 mi away
Residence Inn Rochester Henrietta
2.8 mi away
Fairfield Inn Rochester South
Show Prices
Show Prices
Show Prices

Been to Home2 Suites by Hilton Rochester Henrietta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Home2 Suites by Hilton Rochester Henrietta

Address: 999 Jefferson Rd, Henrietta, NY 14623-3213
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Henrietta
Price Range: £85 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton Rochester Henrietta 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotels.com, Hilton Hotels Direct, Travel Republic (UK), Agoda, Ebookers, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Home2 Suites by Hilton Rochester Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing