Miss Lisa greeted us immediately with a warm and friendly smile. She made us feel at home, checked on us and treated us like guests in her home. We loved her so much, we offered her a job ( we work in customer service)! She politely declined, stating she loves her job, and it shows. She worked the room continually, greeting and checking on customers. Luis made an EXCELLENT omelet for our breakfast! He was fast and professional, neat and clean. I hope that you are paying Lisa a good wage, otherwise, you run the risk of losing her to someone. She is a gem that is rarely found in the customer service business. We will be coming back, just to see her smiling face!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Rochester Hotel & Suites! This new fabulous 100% non-smoking hotel is conveniently located for easy access to all major highways. Downtown Rochester is 5 miles and the Rochester Airport (ROC) is 5 miles with free shuttle service for all of our business and leisure guests (some restrictions apply). Holiday Inn Rochester Hotel & Suites is conveniently located to all universities including University of Rochester, U of R Medical Center, Monroe Community College (MCC), Rochester Institute of Technology (RIT), Nazareth, St. John Fisher, SUNY Brockport, Roberts Wesleyan, and Empire State Colleges. Exceptional businesses are located here including Paychex, Kodak, Xerox, Bausch & Lomb, and many more!!! Shopping anyone? Well, this hotel is located in a wonderful area of Rochester that is close to all kinds of shopping including Market Place Mall and Eastview Mall that are minutes away! Sports anyone? The Holiday Inn Rochester provides excellent accommodations and exceptional service for hockey, soccer, swimming, and any other travel teams visiting the Rochester area!!! The Holiday Inn Rochester Hotel & Suites offers many amenities and services that will make your stay a memorable one including daily breakfast included with the rate, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Marketplace
- Holiday Inn Rochester
- Holiday Inn Marketplace
- Rochester Holiday Inn