We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Weekend visit”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Doubletree by Hilton Rochester
Ranked #4 of 17 Hotels in Henrietta
Pittsfield, Massachusetts
Level 6 Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Weekend visit”
Reviewed 27 April 2013 via mobile

Always a nice experience here at Double Tree when visiting.

Location to highway is convienient yet far enough you do not hear it. Shopping, movie theatre several food options across the street. The indoor pool and Atrium Cafe make it almost resort like. And at 99.00 a nite a deal!

Food was fabulous at Atrium Cafe.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srfrgrl97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregory L, Director of Sales at Doubletree by Hilton Rochester, responded to this review, 22 May 2013
Thank you so much for your comments highlighting our central location near countless restaurants, shopping, nightlife and entertainment. We are truly lucky to be located in the heart of Henrietta in the middle of Jefferson Road.

Many of our guests take advantage of our complimentary shuttle, running within a 5 mile radius of the Hotel, as well as the airport, U of R, RIT, and Monroe Community College.

See you soon!

Safe Travels...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

785 reviews from our community

Traveller rating
    308
    234
    126
    73
    44
See reviews for
283
80
36
294
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Willemstad
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 April 2013

The place is a standard big US hotel, offering nothing special in particular to stay here. In the middle of the atrium is an indoor pool, which makes the atrium smell like chloride all day.

Staff is friendly and service oriented as usual in the US. The price is with over 200$ per night rather high.

Unless it is convenient to stay here because you need to be in this neighborhood, I would not recommend the place. There must be nicer places around.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingDutchman73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick M, General Manager at Doubletree by Hilton Rochester, responded to this review, 24 April 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the look and feel of our property and we will keep your comments in mind as we look towards future refreshments. We hope you were able to enjoy your time in the area and that you will consider staying with us the next time you visit.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holliston, Massachusetts
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2013

The staff from the doorman, to the front desk, to the bar tenders and house keeping were all friendly and helpful. The room was clean and well serviced. Service was great. I would definitely stay here again.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregory L, Director of Sales at Doubletree by Hilton Rochester, responded to this review, 22 May 2013
John,

We look forward to seeing you again soon!

Safe Travels...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ithaca, New York
Level 5 Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 April 2013

We had an overnight visit with our grown family recently. The hotel is in good physical shape with a nice big atrium, smallish pool, OK bar. Nice people working in the place. The hotel is on a street with dozens of restaurants, mostly family chains, some modestly upscale or perhaps bettre described as uppriced. Very comfortable place for a couple of night, conveniently located next to the Interstate servicing Rochester.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lman-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millington, New Jersey
Level 5 Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 April 2013

Came here on business and the place was mobbed! Took almost 15 minutes just to check in. There was only two people on the Front Desk. The room was "OK" and nothing special. The room smelled musty but for one night and a can of disinfectant helped. I had to skip breakfast since the restaurant was mobbed. I was happy just to leave.

Room Tip: Make sure there aren't any big functions booked before you book your room.
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlenS864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2013 via mobile

Exceeded expectations...got a great rate for a Saturday night stay. Room was exceptionally clean, amenities were excellent. Hotel has everything..fitness room, pool, bar, restaurant, room service. We do not have a single complaint. Room was modern, internet was given to us free because they thought we waited too long on check-in, bed was cozy and comfortable.
Place was outstanding. Will go back...no question. Staff exceeded customer service expectations...everyone was friendly and courteous. The staff at The Atrium was the champion of all.
Bartender Jemerson Crouse from Harrisburg knocked it out of the park. Took care of us, and made us feel very welcome. Jemer ,thanks again, as well as your partner Samantha.
Will stay again, and will tell my friends to stay. Outstanding!

Stayed April 2013, travelled as a couple
Helpful?
Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hardyston Township, New Jersey
Level 6 Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 April 2013

Nice facility. Great staff. Impressive atrium. We were greeted warmly, handed fresh cookies and on our way to our room in no time.

Pool, bar, restaurant, gym, etc. all located centrally in and around the large atrium. Room was well appointed, clean and large (two double beds). One side of the bathroom (sink, vanity, mirror) was modern and well appointed, the other side (tub/shower) was dated and tired.

And therein lies the "but..." - the facility is beginning to show signs of age. Stained ceiling tiles in the atrium, stained desk chair in the room. Carpeting that while clean, is beginning to show its age. Little things like wall paper seams beginning to part. Nothing alarming, but worth noting.

May stay there again or may look for other options while in Rochester next time 'round.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Henrietta hotels
0.4 mi away
Holiday Inn Hotel & Suites Rochester - Marketplace
0.5 mi away
Hampton Inn & Suites Rochester / Henrietta
0.1 mi away
Home2 Suites by Hilton Rochester Henrietta
Show Prices
Show Prices
Show Prices
0.7 mi away
Residence Inn Rochester Henrietta
1.4 mi away
Homewood Suites by Hilton Rochester / Henrietta
0.3 mi away
Best Western Rochester Marketplace Inn
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton Rochester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton Rochester

Property: Doubletree by Hilton Rochester
Address: 1111 Jefferson Rd, Henrietta, NY 14623
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Henrietta
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Rochester 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Conveniently located directly off I-390 and north of the New York State Thruway, experience newly renovated guest rooms (August 2015) and convenient access to downtown Rochester at the DoubleTree by Hilton Hotel Rochester. Enjoy a warm DoubleTree chocolate chip-cookie on arrival and settle into a comfortable and spacious guest room. Stay connected with high-speed internet access at the large work desk. Our hotel offers a complimentary shuttle service to and from Rochester International Airport. The service also extends to sites within 5 miles of the hotel, including the University of Rochester, Monroe Community College, Rochester Institute of Technology and Strong Memorial Hospital. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Doubletree by Hilton Rochester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rochester
Rochester Doubletree

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing