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Doubletree by Hilton Rochester
Ranked #4 of 17 Hotels in Henrietta
Reviewed 23 June 2014

Room very clean. Dinner at restaurant was very good, several notches above other hotel dining experiences. Staff helpful and friendly. I would definitely come back again for business or leisure travel. Pavement in the parking lot needs attention. The condition concerned me, and I wondered about the interior of the hotel. But the interior was very nice and very well kept.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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448 - 454 of 805 reviews

Reviewed 21 June 2014

Patrick is the hospitality worker of the year. There is no better value or hotel in Rochester, NY Clean rooms, great bar, pool and workout area. Restaurant was great. The went out of their way to make us happy.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Clint B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

ask for open up sofa, once there had to call for sheets and pillow case, a man brought up a couple of sheet w and left, we had to make the bed and found the one sheet was damp. someone had to fold these sheets, you could have done this with out feeling the sheet was damp. they where fast on bring these sheets up.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank davidaT5208VK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Stayed at this hotel for 7 nights while our daughter was in Strong Memorial Hospital. We explained the reason for our stay and were given a very reasonable rate. Breakfast and service was outstanding. Hotel could use some updating but rooms were clean. Very convenient location to the hospital, restaurants and shopping.

Room Tip: You need to request a refrigerator.
  • Stayed: June 2014, travelled with family
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Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

I had the pleasure for a return visit this weekend, as I always stay at this hotel when I am in Rochester . Upon checking in, Liz was welcoming and personable. The other woman working at the front desk was equally as welcoming, but I didn't catch her name. I am extremely thankful to the manager, Patrick, for his help in adding a room for me on such a busy weekend, in order to accommodate my need for staying with a friend whose husband was in the hospital. The rooms were amazing! Clean and extremely comfortable, as always. Breakfast was delicious too!
I always look to stay at the Rochester doubletree hotel....my home away from home over the past five years. Extremely convenient to shopping and dining makes for an added bonus. I thank the entire staff for their professionalism and graciousness . You deserve kudos, and I am glad to offer mine !

  • Stayed: June 2014, travelled with friends
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Thank lisaluigia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

My son's soccer coach chose this hotel. Upon walking into the place, we knew we were going to have a great experience. This is a great hotel if you are looking for a CLEAN hotel with both an inside and an outside pool available. Near MANY restaurants and stores. Two thumbs up! Enjoy your stay.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Went their for a wedding, the staff was pretty clueless, if your going to book a party of 300 plus you should have a trained staff and the rooms pretty wore out. Definitley could have been much cleaner. There was dust on the fixtures and the bath needed a redo.

  • Stayed: June 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Rochester

Address: 1111 Jefferson Rd, Henrietta, NY 14623
Phone Number:
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Henrietta
Price Range: £91 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Rochester 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Conveniently located directly off I-390 and north of the New York State Thruway, experience newly renovated guest rooms (August 2015) and convenient access to downtown Rochester at the DoubleTree by Hilton Hotel Rochester. Enjoy a warm DoubleTree chocolate chip-cookie on arrival and settle into a comfortable and spacious guest room. Stay connected with high-speed internet access at the large work desk. Our hotel offers a complimentary shuttle service to and from Rochester International Airport. The service also extends to sites within 5 miles of the hotel, including the University of Rochester, Monroe Community College, Rochester Institute of Technology and Strong Memorial Hospital. ... more   less 
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Also Known As:
Doubletree Rochester
Rochester Doubletree

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