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“Hotel in serious need of updating. Lobby is appalling, TV...” 3 of 5 bubbles
Review of Ramada Plaza Holtsville Long Island

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Ramada Plaza Holtsville Long Island
Ranked #2 of 2 Hotels in Holtsville
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915 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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Shirley
1 review
4 of 5 bubbles Reviewed 1 October 2013

The stay was okay this time. I stayed here many other times and thought the rooms were a little better those other times. Also it would be very beneficial to have Bread and Butter complete.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chartmannGM, Manager at Ramada Plaza Holtsville Long Island, responded to this review, 23 October 2013
Dear Danielle C,

I apologize that your current stay did not live up to the past stays you have experienced. Our restaurant is under transition, but we are striving to make it better and improve the restaurant experience as well. Please come back and let us show you a comfortable stay worth being proud of, for we are capable of such a stay. Please call the front desk directly so that we can see to it that you get taken care of.

Best Wishes,
Deborah
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montvale
1 review
2 of 5 bubbles Reviewed 25 September 2013

There was something stuck to the bathtub floor.
In any other hotel I ever stayed in house keeping was done around 2 or 3 PM. The two nights I was there both nights they were cleaning rooms well into the evening.
When I arrived on Friday evening around 8 PM there was obvious hesitation as to if a room was ready. that said they were able to issue me a room right away so not complaining, just found it odd that at 8PM they might not have been ready for me.
Went to the pub (bread and butter Is the name I think??) The taps were all removed, the TV's on and the bar was a make shift bar in the hall way. We got served from behind us while we sat at the bar.
All that said everyone was nice but didn't get the feel of a well run/organized Ramada.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chartmannGM, Manager at Ramada Plaza Holtsville Long Island, responded to this review, 23 October 2013
Dear Bruce H,

We are currently in transition from a Crowne Plaza to a Ramada Plaza. I am sorry that we did not provide you with the feeling of a smooth transition. However, we are striving to improve the hotel quality and renovate many things. Our restaurant is also under some changes as well, and I am also sorry that was inconvenient for you. We have extended guests who work overnight, so as a courtesy housekeeping cleans some of their rooms into the early evening so that they can sleep. I do not know why your room was not ready by 8pm, but I will be speaking with housekeeping to find out. I am so sorry for all your troubles, but appreciate your kind words regarding our staff. We are capable of greatness, and apologize that you have not felt so. I would love the opportunity to prove that to you some day if you come back for another stay. Contact the front desk so that we can customize your future reservation.

Best Wishes,
Deborah
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Holtsville hotels

Cheshire
1 review
3 of 5 bubbles Reviewed 25 September 2013

Room was a good value. Trouble with parking due to an event. Also hall rugs had an odor. Room was fine and staff professional

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Francis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chartmannGM, Manager at Ramada Plaza Holtsville Long Island, responded to this review, 23 October 2013
Dear Francis B,

We are pleased that you feel the room was of good value, which is always important. We thank you for commenting on the room, and our professional and caring staff. We are transitioning from a Crowne Plaza to a Ramada; so many things are in renovations. I am sorry the parking and rugs was an issue, and I have spoken with management about these issues. Please come back to visit, for we would love to accommodate you again!

Best Wishes,
Deborah
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Holtsville Long Island

Property: Ramada Plaza Holtsville Long Island
Address: 1730 N Ocean Ave, Holtsville, NY 11742-1839 (Formerly Crowne Plaza Macarthur Airport hotel)
Phone Number:
Region: United States > New York > Long Island > Holtsville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Holtsville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Ramada Plaza Holtsville Long Island 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Crowne Plaza Holtsville
Crowne Plaza Hotel Holtsville
Holtsville Radisson

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