this was our 5th visit to sunset beach what a difference on this visit . the staff was miserable and unhelpful. we had paid for air con in our package but it took 2 days of arguments to get it put on . wrong food served but still had to pay for it and it took an hour to come . to top it all my husband was verbally abused by margaret the bar manager for complaining about the service and she tried to poke him in the eyes , we was refused food and drinks after this . the hotel manager a waste of time didnt want to know . we even spoke to the owners of the hotel who said we had been racist towards the fruit sellers on the beach because we were laughing and joking with them , still dont know what this had to do with them ? this hotel is very hostile towards people we would never stop there again but we did find a beautiful hotel next door called the kombo what a difference ,the staff was wonderful the place beautiful cant wait to go back here .
- Official Description (provided by the hotel):
- We would like to welcome you to The Sunset Beach Hotel! Situated right on the beachfront, guests can take in the colorful sunrises and experience breathtaking sunsets over the ocean during their stay with us. Both management & staff are keen to ensure superior customer satisfaction to all of our clients and offer everything from classic three-star elegance to modern-chic comfort. The Sunset Beach Hotel - More Than You Bargained For! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jovago.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Sunset Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sunset Beach Kotu
- Hotel Sunset Beach
- Sunset Beach Hotel Gambia/Kotu