As a Platinium member of Priority Club I feel not welcome to this hotel. No smile is an attitude in this place (and when there is looks like a favour) and the greeting is very poor after such a long jouney we normally have.
I stayed in this place a few times (not necessarely my choice but company's choice) and every time I feel I came to disturb someone. Except some exceptions staff in the restaurant are also not so polite and if you don't give tips then...
The prices in this hotel are expensive for the service we get and the laundry has a international pricing while the laundry is done externally with not so professionally delivered.
This hotel has no Business Lounge (tough is a industrial city with many business people staying there) and all they offer to Loyal Custommers is a tequilla or a brandy.
Air conditioning is noisy.
This hotel management and staff needs a brainstorm to understand that customer service is not a department but an attitude.
- Official Description (provided by the hotel):
- Holiday Inn(R) Hotel Queretaro - Centro Historico, the proud winner of seven Quality Excellence and six Torchbearer Awards and recognized with a "Distintivo H" certificate for outstanding hygiene standards. We are one of the best hotels around, as we offer Queretaro, Mexico travelers a great location in the center of the city's historic district. Situated just five minutes from downtown, our accommodations allow for easy access to Queretaro, Mexico attractions. Hotel guests can venture to Bicentenario Amusement Park, the Queretaro Museum of Art, Wameru Zoo and Cimacuatico Waterpark or visit historic sites, including the Cathedral of Queretaro, Convent de la Cruz, Plaza de Toros Santa Maria and the Aqueducts. Our hotel's adjacent to Queretaro, Mexico shopping malls and famous clubs, Campestre, Campanario and Balvanera, are less than five km. Business guests in Queretaro, Mexico appreciate hotel perks like free Wi-Fi access, event space for up to 500 and a well-equipped business center. The hotel is conveniently located near QRO Airport, the bus station and area companies, including Procter & Gamble, Tetrapak and Santander. Providing guests with the quality amenities they expect, backed by the brand they trust, our Queretaro, Mexico hotel ensures a pleasant stay. Patrons have access to our outdoor pool and three Jacuzzis, fitness center, a convenience store and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, IHG, Expedia, Hotels.com, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Holiday Inn Queretaro Centro Historico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Queretaro Centro Historico Hotel Queretaro
- Queretaro Holiday Inn