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“Nice for business or leisure”

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Holiday Inn Queretaro Centro Historico
Ranked #26 of 94 Hotels in Queretaro City
Certificate of Excellence
Reviewed 20 February 2014

My wife and I have stayed here several times while visiting her parents and extended family in Queretaro. As is often the case with international Holiday Inns, this one is nicer and much less a "cookie cutter" version of US hotels from the same chain. It has nice indoor and outdoor areas and the rooms, while not spectacular, are more than adequate for a comfortable stay, whether on business or leisure.

The service is very good and as is typical in Mexico, very gracious, whether in the reception, bars or room service. We tried room service for breakfast three times during our most recent stay and the service was prompt (less than 20 minutes) and the food quality was excellent (we had the Holiday Inn breakfast with chilaquiles, then "huevos rancheros", and finally my favorite, "huevos nortenos" (scrambled eggs with dried beef from the north of Mexico).

The Internet was possibly my only slight complaint - I tended to get "kicked out" quite a bit and had to log in again, both when using Wi-Fi and wired. But all in all, given that the service was free, I should not complain and I got my work done 100%.

The location, as others have already said, is close to the historic center (a real gem, and recognized as such since it is a Unesco World Heritage Site), and about 30 min's from Queretaro's airport (QRO), with non-stop flights to Houston and Dallas among else.

All in all, a solid choice for people who like predictable hotels while still enjoying a unique property that doesn't feel like the average U.S. Holiday Inn. We look forward to returning in the future.

Room Tip: Ask for a room on the pool/garden side if concerned about traffic noise.
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  • Stayed: February 2014, travelled as a couple
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1  Thank TraderBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 24 February 2014

Dear TraderBo:
Thank you so much for your ample review! We are very happy to know you have been with us several times and have enjoyed of our wonderful food and caring service. It is great to know that we have achieved our goal on fulfillng the requirements of both our guests coming for leisure as well as the ones who are in Queretaro on business.
May I comment that the areas where internet were not on optimun status will be supplied with new antenas shortly.
Please let us know of your next visit to Queretaro, we want you to keep on feeling of Holiday Inn Queretaro,. Centro Historico as your home away from home.
Hasta la vista,
Blanca Guerrero
Director

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55 - 61 of 280 reviews

Reviewed 26 December 2013

Holiday Inn Queretaro is conveniently located closet o downtown and highway. The traffic in the mornings can be heavy.
Hotel is next to the road, s it can be somewhat noisy.
This is a good business class hotel, with upscale amenities for this type of lodges.
Service is not that great, but is efficient. Perhaps a little better service attitude would help a lot.
Hotel is large and divided in different sections. For foreigners, it must be nice as décor is Mexican.
Rooms are large, and well appointed. There are some problems at night with sounds from the street and neighboring rooms.
Breakfast is good but expensive. We had a preferential price as part of our corporate rate and was not even cheap.
At nights some parts are dark and seem a little bit scary.
We did not have dinner at the hotel, downtown is close, do yourself a favor and dine there.

Room Tip: Check where your room is, walks can be very long.
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  • Stayed: October 2013, travelled on business
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1  Thank bbffpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, Guest Relations Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 27 December 2013

Dear BBFFPP Thank you for your review on Holiday Inn Queretaro Centro Historico it is important for us to know how guests experience lodging at Hotel. we are sorry for service was not you expected but We´ll work hard on it and hope to see you back soon. Radai Contreras Guest Services Manager

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Reviewed 13 December 2013

Holiday Inn Centro Historico - Stayed 2 weeks, checked out Dec. 13, 2013, 4 out of 5 stars, I stay here often for work (6 – 8 wks total a yr.) , food is good – better in patio (BBQ nights), hot breakfast is little pricey but good selection. Great staff that very helpful/ attentive to traveling needs. Gym is nice but could be maintained a little better. Location is great – close to old town square. I’ve stayed at the Holiday Inn on the hill and Double Tree (both in Queretaro) Like Centro Historico the best. 

  • Stayed: December 2013, travelled on business
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Thank tony r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, General Manager at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 16 December 2013

Dear Tony R
We are glad to hear your comments and thak you for sharing them with us. We will keep doing our best to fullfill our valued guests needs and improve our facilities to be always on your mind for your future trips to Queretaro. Sincerely Blanca Guerrero General Manager

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Reviewed 1 September 2013

Stayed at this hotel for a couple of nights on a short vacation. Got upgraded to the Executive King room, which is next door to the main building. The rooms were very nice, and quiet, and very clean and comfortable. The breakfast (included for us) was great; lots of variety and lots of tasty food. Well worth staying here. Staff were very nice and helpful.
The staff told us it was 15 minutes walk to the Centro historico, but it as more like 30 minutes or so. Pleasant walk there; took the local bus #38 back, which dropped us right outside the hotel. They have free shuttle to/from the airport which is very nice touch and convenient, as the airport is at least 30 minutes away without traffic.
Only issue I had was in the room, I could not figure out how to turn on the overhead lights, called the staff and they said they woudl send someone over, but nobody showed up. Lights came on after I turned on the AC system, and waited a little.

Room Tip: Ask for rooms away from the construction (they are renovating some rooms by the pool area); ask for...
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  • Stayed: August 2013, travelled as a couple
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Thank alikarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 9 September 2013

Dear Alikarim:
Thank you for having chosen Holiday Inn Queretaro, Centro HIstorico for your vacation in Queretaro.
I have shared your comment with our staff, as your candid feedback helps us to know what to continue doing well and what to improve.
Please on your next visit to beautful Queretaro, World Heritage Site named by UNESCO consider Holiday Inn Queretaro, Centro HIstorico as your home away from home.
Kindest regards!
Blanca Guerrero
Director

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Reviewed 28 August 2013

Fairly nice hotel but with some business practices that are questionable. I have a negotiated rate that they often do not respect. They respect their rate only when their occupation is low. Today see on line that my "special rate" is higher than the rate that they offer to the public at large.

The people always treat me pretty well, but I would avoid this hotel if you are looking for a corporate rate. Next week (like last week) I will be staying at Hacienda Jurica and I will be pursuing a corporate rate with them.

  • Stayed: July 2013, travelled on business
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1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 29 August 2013

Dear Mike H:
Please receive our sincere apologies if we have committed any mistake with your negotiated rate.
if you would kindly supply further details about your experience I will be very glad to review the case and make the corrections requiered.
Thank you very much for your feedback as it helps us in our quest of supplying our guests the best room offer in this beautiful city of Queretaro.
My emial is: gerencia@hiqcentro.com.mx
Kindest regards,
Blanca Guerrero
Director

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Reviewed 30 July 2013

My wife and I recently stayed at this modern hotel in the center of Queretaro. Quite reasonably priced with very comfortable rooms. Great buffet breakfasts (especially Sunday) with both traditional Mexican and standard breakfast fare. Recommended for business or leisure travel. Free covered on-site parking a big plus.

  • Stayed: July 2013, travelled as a couple
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Thank Harry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 1 August 2013

Dear Harry M,
We are so happy you and your wife enjoyed our beautiful hotel as well as our food.
I haver shared your comment with our staff , as your feedback encourages us to keep on working hard;
May we thank you for the time spent writing your review, we hope to see you again very soon in Holiday Inn Queretaro, Centro HIstorico.
Kind regards
Blanca Guerrero
Director

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Reviewed 11 May 2013

I have stayed here many times for business travel and highly recommend this hotel. Rooms are clean and comfortable. Staff is very friendly and easy to work with. Breakfast is great and offers both traditional US and Mexican dushes. Try the Mexican dishes!

I seem to have been always catching very early flights out of Queretaro to Houston. They departed at 6:00 AM and that means getting up at 4:00 A.M. to catch a 5:00 A.M. ride to the airport. The hotel operates a very reliable shuttlle at that hour.

I plan on taking my wife to Queretaro soon and will be staying here.

  • Stayed: March 2013, travelled on business
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Thank FandangoGa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whitewarriorqro, Director General at Holiday Inn Queretaro Centro Historico, responded to this reviewResponded 13 May 2013

Dear FandangoGa:
A birief note to express our appreciation for having taken the time to comment on Holiday Inn Queretaro, Centro Historico.
We are happy to know you will come with your wife soon! It is wonderful you take the chance to visit our beautifil city World Heritage by UNESCO hopefully for vacation and not only for business.
Hoping to say hello to you and your family soon
Blanca Guerrero
Director

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Additional Information about Holiday Inn Queretaro Centro Historico

Address: Av. 5 de Febrero No. 110 | Col. Ninos Heroes, Queretaro City 76010, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Queretaro City
#22 Business Hotel in Queretaro City
Price Range: £55 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Queretaro Centro Historico 3*
Number of rooms: 235
Official Description (provided by the hotel):
Holiday Inn(R) Hotel Queretaro - Centro Historico, the proud winner of seven Quality Excellence and six Torchbearer Awards and recognized with a "Distintivo H" certificate for outstanding hygiene standards. We are one of the best hotels around, as we offer Queretaro, Mexico travelers a great location in the center of the city's historic district. Situated just five minutes from downtown, our accommodations allow for easy access to Queretaro, Mexico attractions. Hotel guests can venture to Bicentenario Amusement Park, the Queretaro Museum of Art, Wameru Zoo and Cimacuatico Waterpark or visit historic sites, including the Cathedral of Queretaro, Convent de la Cruz, Plaza de Toros Santa Maria and the Aqueducts. Our hotel's adjacent to Queretaro, Mexico shopping malls and famous clubs, Campestre, Campanario and Balvanera, are less than five km. Business guests in Queretaro, Mexico appreciate hotel perks like free Wi-Fi access, event space for up to 500 and a well-equipped business center. The hotel is conveniently located near QRO Airport, the bus station and area companies, including Procter & Gamble, Tetrapak and Santander. Providing guests with the quality amenities they expect, backed by the brand they trust, our Queretaro, Mexico hotel ensures a pleasant stay. Patrons have access to our outdoor pool and three Jacuzzis, fitness center, a convenience store and more. ... more   less 
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Also Known As:
Holiday Inn Queretaro Centro Historico Hotel Queretaro
Queretaro Holiday Inn

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