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“Nice hotel”

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Fiesta Inn Queretaro
Ranked #11 of 94 Hotels in Queretaro City
GreenLeadersSilver level
Mayaguez
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice hotel”
3 of 5 bubbles Reviewed 19 September 2013

Pros: Food for breakfast and lunch served in buffet is amazingly good and diverse. Service in hotel restaurant was outstanding. Housekeeping staff was very friendly. Free wireless in rooms, excellent speed. I would stay here again.

Cons: check out should be faster.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RJoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 16 May 2014
Thank you for taking the time to send us your comments regarding your stay at Fiesta Inn Queretaro, for us it is very important to know your impressions of our service and facilities.


We look forward to see back in the near future.



Regards



Guadalupe Oliva Gomez
General Manager
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468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 10 January 2013

Rooms were fine, service was good and the breakfast buffet offered a number of interesting options. On the downside it is located next to a main road and is a 10-15 minute taxi ride away from the historic area which was an enormous pain.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tennille G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 16 May 2013
Google Translation
Buenas tardes

Aunque tarde no quiero dejar pasar la oportunidad de agradecerle nos haya enviado su opinión, tuvimos problemas con nuestra cuenta, pero finalmente ha quedado resuelto, gracias por regalarnos su comentario


Reciba un cordial saludo.
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Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 30 December 2012 via mobile

I have no issue with this hotel. It is functional and does everything that you would expect. The staff are friendly, the digs are commercial and clean. The room has all the amenities that you would expect. The one issue, however, is that it is not in the centre of the town, the historical centre, which is a pity, because that is where we thought it would be given the description of it.

Stayed December 2012, travelled as a couple
Helpful?
Thank Seamus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 17 May 2013
Google Translation
Buena tardes


Aunque tarde no quiero dejar de agradecerle nos haya enviado su comentario, tuvimos problemas con nuestra cuenta y ya hemos resuelto y así estar en línea con Tripadvisor.

Reciba un cordial saludo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterrey NL
Level Contributor
162 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 3 December 2012

Personaly Fiesta Inn hotels are not my favorites, rooms are dark and kinda sad for my taste because of the colors they use for linnings and carpets, this in all Fiesta Inn hotels since rooms are the same in every location, for this one in Queretaro, the grounds are nice, it is like an old house that keeps the hacienda feeling, restaurant and pool are nice, rooms are comfortable and clean and not noisy, I rested very well.
Location is pretty great since its right in the middle of Queretaro and very accesible.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blancadaniela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 17 May 2013
Hello,


Thank you for sending your comments about your stay with us, I know it has pass some time since you wrote your opinion on Tripadvisor, we had some trouble with the account however know is been fixed, we will be able to checked on time our clients opinions.

Best regards.
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Monterrey
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

I stay only one night for meeting a customer. I actually chose this hotel because my company has an special rate agreement, therefore I have no many options to choose from.

Eventhoug I checked over Tripadvisor about this hotel and found it average. I did not expect too much, therefore my first impression when I got to the hotel was very nice. Hotel is actually kind of old, but I could tell you that I did not notice so much. Its PERFECTLY maintained so you hardly can see something wrong here.

This hotel is like a big mexican "Hacienda", from the moment you park your car, enter to the lobby and go to your room with an excelente pool view in the main interior patio, feeling is really nice.

Galerias Querétaro (big shopping mall) is very close by and you have a wide options for dining. Eventhough I would not walk till there, just take your car/taxi and you'll be there in 5 min.

I am happy to have chosen this hotel because it is a very nice acommodation for a quick business trip really.

Bon voyage!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davicho77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 17 May 2013
Google Translation
Buenas tardes



Aunque tarde no quiero dejar de agradecerle nos haya enviado su comentario, tuvimos problemas con nuestra cuenta y ya hemos resuelto y así estar en línea con Tripadvisor.

Reciba un cordial saludo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 24 April 2012

Tried staying at this hotel again after several months of staying elsewhere in Queretaro while on business. The quality of service and accommodations has dropped off. Biggest complaint now is that the wireless internet speed in the room is extremely slow making it hard to do much but check emails. Also a lack of personnel to attend to customers in the bar area made it difficult to get served. Last year and previous years there was very attentive service in the bar. Seems like they have cut costs which also has resulted in a lack of business. Too bad it used to be a great value. I won't be staying here again and will choose the Fiesta Americana.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bfarrisee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 17 May 2013
Google Translation
Buenas tardes


Aunque tarde no quiero dejar de agradecerle nos haya enviado su comentario, tuvimos problemas con nuestra cuenta y ya hemos resuelto y así estar en línea con Tripadvisor.

Reciba un cordial saludo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Miguel
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 14 December 2011

Decent Hotel but is now at the point of needing a complete update. Has a full service restaurant, but average food a bit pricey for what we ate (kind of typical for a hotel). Not a bad choice overall, but I stayed at the Best Western maybe 5 miles away which was newer and cheaper. Overall, I would recommend the Best Western over this hotel.

Room Tip: When I arrived I asked for a room with a King bed - they told me that they only had double rooms wit...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guadalupe Oliva G, Gerente at Fiesta Inn Queretaro, responded to this review, 17 May 2013
Google Translation
Buenas tardes



Aunque tarde no quiero dejar de agradecerle nos haya enviado su comentario, tuvimos problemas con nuestra cuenta y ya hemos resuelto y así estar en línea con Tripadvisor.

Reciba un cordial saludo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fiesta Inn Queretaro

Property: Fiesta Inn Queretaro
Address: Avenida 5 de Febrero 108 | Colonia Ninos Heroes, Queretaro City 76010, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Queretaro City
#5 Business Hotel in Queretaro City
#7 Romantic Hotel in Queretaro City
#8 Family Hotel in Queretaro City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Fiesta Inn Queretaro 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
CONTEMPORARY INFRASTRUCTURE TYPICAL COLONIAL FACILITIES, RECENTLY RENOVATED 100% WITH A MODERN MINIMALIST STYLE COMBINING WITH THE MEXICAN STYLE GIVES A PLEASANT ENVIRONMENT . EXTENSIVE PUBLIC AREAS, CONFERENCE ROOMS, HEATED POOL WITH GARDEN AREAS, SPECIAL SECTION OF BUSINESS SUITES EQUIPPED FOR LONG STAYS WITH PRIVATE PARKING LOT. ... more   less 
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Also Known As:
Fiesta Inn Queretaro Hotel Queretaro

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