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“Fine”

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City Express Queretaro
Ranked #41 of 94 Hotels in Queretaro City
Mexico City, Mexico
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fine”
4 of 5 bubbles Reviewed 19 January 2012

Great location, well maintained clean building and facilities, and comfy bed.
I quite liked this hotel. Perfect for business trips.

What bothered me is that i could hear toilet flush from the surrounding rooms all night long and the room got wee cold at night and in early morning. Internet was bloody so slow i had to renew the faceboook page umpteen times.

I commented what i thought of the hotel through my assistant and their feedback was so quick and polite.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

355 reviews from our community

Traveller rating
    71
    107
    109
    46
    22
See reviews for
79
76
17
152
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Jose, Costa Rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 August 2011

See the price and do the math....the facilities were OK, but the Customer Service was simply terrible, I have no words to describe how frustrating was treat with the front desk people...
Their website says they speak English, but they DO NOT, they are not very smart and they are very very slow....Any way , I would not recommend this hotel...

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MGB_1772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Queretaro City hotels

Ciudad de México
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 29 July 2011

I stayed at this hotel with my baby, husband, mother and aunt and it was a great experience. We shared two rooms and both were comfortable, clean and in excellent condition. The hotel is quiet despite being next to the highway.
It's a hotel where you'll get everything you need to spend the night... and have a nice breakfast.

Room Tip: Clean comfortable
See more room tips
  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lpondelek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fruita, Colorado
Level Contributor
103 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 18 July 2011

City Express offer reliable and repeatable good value. Not fancy but you know what to expect. They are easy to book online and I have never known one to be full. This one is some distance from the center of Queretaro but it was easy enough to find.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LeeSQL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juarez
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 June 2009

If you are looking for a great, clean, quiet, business class hotel this is it.
Confortable bed, free local calls, free internet, free shuttle service to near hotel location.
Down side is that it has no restaurant but is walking distance of some and you can call for take out and they will bring it right to your room.

Have been staying in this hotel chain all over Mexico and I can say you can expect very good, top quality attention everywere you stay.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fresa_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naucalpan, Mexico
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 20 August 2008

Six of my co-workers and me stayed at City Express Queretaro on Aug, 18.08. These hotel has a very good location on Highway Mex-Qro. Rates are also very reasonable. The problem we experienced was that there was NOT HOT WATER (unbelievable!), my coworker call reception and the receptionist explain him that it was too early and no maintainance people available, so she offer him to use another room to take a shower, but same problem in the other room.
As we need to leave the hotel on a tight work schedule my coworker took a cold shower.
We decided not to use this hotel again
Maybe I will try nearby Mercury Inn or Turotel.

  • Liked — Location, Rates
  • Disliked — Slow check in/out, No Hot Water, Noisy
  • Stayed August 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank Naucalpense
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 19 August 2008

This is a moderately priced, modern and clean business person´s hotel. I have stayed there twice and both times the staff were polite and helpful. Hot water with great water pressure is a rarity in México and this hotel has it. The rooms are amazing quiet considering that the road the hotel is located on is busy. An advantage is that there are always taxis available to take you where ever you want to go. Also, during the day, it is a pleasant 20 - 30 min. walk down Ave. Constituyentes through the park and into el Centro...just walk out the front door, take a left and another left...and ¡voila! you´re in Centro. Muy facíl.

  • Liked — The cleanliness, courtesy of the staff and the hot water & water pressure in the shower.
  • Disliked — Its location is a comprimise; the best hotels are in El Centro.
  • Stayed November 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DagneyLandrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Express Queretaro

Property: City Express Queretaro
Address: Lateral Autopista Mexico-Queretaro 2103 | Col. Estrella, Queretaro City 76030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #41 of 94 Hotels in Queretaro City
Price Range (Based on Average Rates): £
Hotel Class:2 star — City Express Queretaro 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
City Express Hotel Queretaro

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