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“Great Hotel” 5 of 5 bubbles
Review of Homewood Suites By Hilton Queretaro

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Homewood Suites By Hilton Queretaro
Ranked #4 of 94 Hotels in Queretaro City
Certificate of Excellence
GreenLeadersGold level
Fort Piece, FL
2 reviews
“Great Hotel”
5 of 5 bubbles Reviewed 2 June 2014

This hotel is new, the entire staff is excellent without exception. It was a bit hard to find because it is so new it is not on Goggle maps or GPS maps. It is a bit far from the down town historical district however the up side is if you take a taxi you have no issues with parking and the taxi rates are very reasonable.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Mel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 5 June 2014
Thank you so much for sharing your experience with us, we are glad to see that your stay was great. We will share your comment with all the staff, its very motivating!! We are looking forward to see you soon. Thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
    204
    107
    29
    11
    7
See reviews for
144
55
9
126
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
  • Any
English first
Mexico City, Mexico
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

We stayed during Easter 2014. We have wheerchair and a dog. The hotel arranged the room for disability which is avairable to access to bath room with the wheer chair and several poles in toilet and shower.
Good things about this hotel are
- allow pet
-friendly staffs
-accessible room for disability ( which I mentioned already)
-breakfast include ( which is 'american breakfast'but they have waffles, fruites,chilaquiles, dounut so on)
-parking is not charged
-large room, which include one complete bed room with living room, small kitchen that has dish washer, microwave, large refgerator, dishes, glasses and cups
-pool and gym are avirable

bad points
- the location is about 30 minutes far from centro Queretaro, also, it is a little hard to get to the hotel from Mexico City high way ( a little complecated)
- there are no shops or restaurants around
- during summer, if you are 1st floor room, the noise from pool will continue until midnight
-the cost for pet is high than additional person!
-no room service

I rate 4 because of noise of pool in the night. Because we were in 1st floor. However, generally
all of staffs are helpful and friendly. Especially we could bring our dog with us, so we were very happpy about it.

Room Tip: If you prefer quiet, I recommend higher than 1st floor in order to be far from the noise of pool.
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oralpath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 28 April 2014
Thank you so much for sharing your opinio with us, we are glad to see that your stay with us was good. Maybe next time we cand give yo a room on the 2nd floor, we also have an accesible room in that floor. That way, you will rest better, without noise. Also, next to the hotel its going to be built a restaurant, that will give you more options to eat. Thank you so much for your preference we are looking forward to see you soon. Have a Great Day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
148 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

Loved the gym and the warm pool with saline water. Also the suites with the little curtain which divides the bed from the sofa. The kitchenette with even a dishwasher is awesome too.
Everything is super new and clean and good quality materials. The location is convenient despite the fact that the entrance is a little odd since it only has access from one highway which you'll figure out in less than 5.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jmkliur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 14 April 2014
Thats great!!, Thank you so much for your comments. Our Saline pool and Spin2cycle areas are some of the greatest benefits you always have when you stay with us, did you try the steam rooms? maybe next time. Thank you so much for your visit, we are looking forward to see you soon. Have a great day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

I have stayed for two nights this last week end. The hotel es very easy to find just at the entrance of juriquilla.
New hotel, nice suites mine was the 502. very clean, good air cond. comfy bed. Breakfast for me was very average.. second day I did not took it. Small nice pool.
The only thing I did not like very much, was that you do not have anything, in a walking distance. you have to use your car.

  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank willmexicocity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 14 April 2014
Thank you su much for sharing your experience with us, its good to know that your stay with us was nice and to see that Hosuekeeping and Maintenance are doing a great job, we will share your comment wiht them. We hope, in a near futrue, to have more places to walk around. Thank you so much for your visit, we are looking forward to see you soon. Have a Great Day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Luis Potosi, Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

It is not a luxurious hotel but everything works perfectly and is very comfortable. Very good beds, very clean, big kitchenette with refrigerator, microwave and dish washer. I just stayed for a couple of days but my husband has to stay there for a month and it's really nice to have a place to put the food. Their swimming pool is free of bleach and chemicals and uses sea salt instead.

I wouldn't mind staying here again.

Room Tip: I was on the third floor and it was very private.
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank raquelpmelendez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 14 April 2014
Thank you so much, We are glad to see you that your stay with us was good. I will share your experience with all our Team Members, its very motivavting!! We are looking forward to see you soon. Have a Great Day!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 29 December 2013 via mobile

A solid 30-minute drive from downtown Queretaro, this recently opened hotel offers no excessive luxury but everything works perfectly and is very comfortable. Very good beds, very clean, big kitchenette with refrigerator, microwave and dish washer. Heated pool, gym, grill and fireplace in the common area patio.

Staff is friendly and helpful.

A bottle of water in the room would have been nice, as is customary in Mexico.

Dog friendly but they do charge a high surcharge for having a dog in the room.

Breakfast is just ok.

Stayed December 2013, travelled on business
Helpful?
2 Thank fabulousfabio2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 13 January 2014
Thank you so much for the time you have dedicated to wirte about your experience in the hotel, its great to know that your stay with us was good. We will keep in mind all your good advices in order to improve service. Thanks for your preference, we are looking forward to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 16 December 2013

Beautiful hotel, modern, nicely equipped. Wonderful beds, large bathrooms. Modern decor, with beautiful colors. Their swimming pool is free of bleach and chemicals and uses sea salt instead (it was too cold to use it though). Cool BBQ area around the pool. The breakfast was nice, chilaquiles, eggs, multiple choices of cereals, waffle maker, toaster. The best choice in Queretaro in a fun ambiance. Service was great, unprettentious and friendly. Their beds are wonderful, I loved the quality of the blankets!

Room Tip: We had a two bed room and it was large and comfortable
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank atl010684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio O, Manager at Homewood Suites By Hilton Queretaro, responded to this review, 13 January 2014
Thank you so much for your comment, your opinio its very important to us. Its good to know that we fullfill your expectations and cover all your needs. we will share this comments with all the Team Members so they know they are doing a great job. We will keep on the same line of service and quality. Thanks for your preference, we are looking forward to see you soon. Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites By Hilton Queretaro

Property: Homewood Suites By Hilton Queretaro
Address: Gasa de Incorporacion Carretera Queretaro - San Luis Potosi #681 | Col. Jurica, Queretaro City 76100, Mexico (Formerly Home2 Suites By Hilton Queretaro)
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 94 Hotels in Queretaro City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites By Hilton Queretaro 3*
Number of rooms: 97
Official Description (provided by the hotel):
Boasting a prime location on Highway 57 at the main entrance to Juriquilla, Homewood Suites by Hilton Queretaro, Mexico, is perfect for extended stays in Queretaro. Juriquilla is the fastest growing and most exclusive residential suburb in Queretaro, home to local corporations and banks and many shopping, dining, entertainment and nightlife options. This all-suite hotel offers easy access to several industrial areas, including Queretaro Industrial Park, Antea Shopping Mall and the nearby cities of San Miguel de Allende, San Luis Potosi and Celaya. The hotel is also just a 15 minute drive from the UNESCO World Heritage Site of Queretaro's downtown. Our Homewood Suites Queretaro hotel offers the amenities and the extras you deserve. Dine in with our free breakfast and cooking stations in every room. ... more   less 
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