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Moss Hotel & Spa
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Reviews (219)
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All reviewsstay there againdecorationdowntowncityqueretaronoise
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18 - 23 of 219 reviews
Reviewed 5 December 2010

My boyfriend and I stayed at this cute hotel, from the time we got there the staff made us feel special. We only paid about 60 dollars per night. We liked our room a lot. it was small but cozy and comfortable. I bought the "romantic night deal" that inculded a dinner with a violinist playing, the decoration of the room with rose petals, and a massage at the spa for both of us. At night they had a bon fire in the patio we only paid about 30 dollars for this. The hotel is very cute and romantic, it has comfortable couches in the patios where you can sit and relax. We liked the location too becuase it is not right at the plazas where is noisy but is close enough to walk three block and you are right there where all the restaurants and cafes are, museums, plazas,etc. Queretaro is a very clean and safe city. my boyfriend and I went to a flamenco show at night and walked back to the hotel very late, no problem. People in the town are very friendly. I think this hotel is perfect if you are not looking for luxury. This is a budget option, clean, cute, great service, good location. They do charge for parking though, about 6 dollars per night. The staff is very nice, the manager speaks english and she helped us buy all the tours available in the city, it was a lot of fun. we will stay at the Burro Azul next year!

  • Stayed: December 2010, travelled on business
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1  Thank carolandjim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2010

My wife and i spent five days here and our expectations were exceeded in every way. We found the staff to be highly competent, courteous, and friendly, as well as very knowledgeable of the city of Queretaro and the surrounding areas. The hotel is set in such a way that you can make yourself comfortable in the common areas without disturbing others. So we felt like we had rented a whole house instead of just a room. We also took advantage of the on-site spa that offers guests great prices. Also we have to note the cleanliness of this hotel - even the floors in the open courtyard seemed to be clean all of the time! The location is perfect for getting around all the key spots in Queretaro. Overall, this place is pretty amazing.

  • Stayed: August 2010, travelled as a couple
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2  Thank tombouldermexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2010

It was a really pleasent time our vacation in Querétaro, we stayed for 2 days and everything was 3 blocks away, we enjoyed de place, nice wheater, and you really get what you paid for.

When you arrive there's a nice welcome, they offer you different aromateraphy for your room and some fruit.

Girls in desk were very nice, they recommended me nice places to eat.

I did had a great time in this city!!

  • Stayed: April 2010, travelled with family
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1  Thank ENJOYMEXICO15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2010

They wanted to be paid in advance. Room not ready until 5.30 pm. Employees chitchatting in the patio, no one in the fron desk. Room walls to the patio feel like they are built of paper; every conversation can be heard and employees seem oblivious to passenger. A pretentious mission statement posted: "to be the best hotel in their category in Mexico"....

  • Stayed: March 2010, travelled solo
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Thank Dirans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2009

When you call their reservation number, you will most likely talk to an American. However, if you think, based on your reservation experience, that there will be anyone at the hotel who also speaks English, you would be wrong. A second problem with this place is that they don't have darn curtains on windows, and the light outside comes straight into your eyes with the way the bed is placed. A third problem is that there is a dog next door and it barks.
Other than these problems, it is an okay place to stay for a relatively low price.

Stayed: December 2009, travelled solo
Thank Ziyong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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