This was my second time staying here. I like that it's located not to far from Plaza de Armas on a real residential Mexican street. The first time, I had a good experience. This time, the hotel seemed grungy: our room had disgusting carpeting. Staff could've been friendlier. The room door was flimsy of metal and glass with a shabby little curtain that barely covered the glass offered little privacy and zero sound barrier. Moreover, the people next door partied loudly until about 4 in the morning and the staff did nothing to quiet them down. For Mexico, the price is not cheap, and with many other hotels to choose from downtown, I'm sure next time I can find something cleaner and possibly even less expensive.
- Official Description (provided by the hotel):
- Beautiful hotel, in historic center. Walk to historical plazas, charming cafes, museums, shops and all the tradition and fun. Spa and beauty center. Business Center. Personalized service, tours available at front desk, and the best service for the best price you can find in Queretaro. Free breakfast, free internet, organic amenities and artisan soap, home made breakfast. Free use of bikes. flat screen TVs. special transportation rates from airport and buss station. ... more less
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