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“Everything was good but...” 4 of 5 bubbles
Review of Hampton Inn Elmira/Horseheads

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Hampton Inn Elmira/Horseheads
Ranked #1 of 11 Hotels in Horseheads
Certificate of Excellence
GreenLeadersGold level
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Everything was good but...”
4 of 5 bubbles Reviewed 2 November 2013 via mobile

The hotel is wonderfully kept and the rooms are nicely appointed. The front staff was helpful and courteous. The only problem was when some athletic team checked-in (after us) and created all kinds of ruckus. I called the front desk and they offered to move us, which I thought was b.s. because we were here first. He said he would speak to them and whatever he told them seemed to work because the noise subsided. Otherwise a good stay.

Stayed November 2013, travelled as a couple
Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 7 November 2013
Thank you for taking the time to review the Hampton Inn Elmira Horseheads. We pride ourselve on outstanding customer service and cleaniness. We hope you come back and stay with us again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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516 reviews from our community

Traveller rating
    353
    129
    22
    8
    4
See reviews for
196
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91
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
West Chester, United States
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 31 October 2013

the H-I in Horseheads/Elmira, NY is a very comfortable and convenient location for doing business in the area. It even has a Hilton-Garden next door (walking distance) in case you care to partake in some adult beverages.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 7 November 2013
Thank You for choosing to stay at the Hampton Inn Elmira Horseheads. We pride ourselves on great customer service and being clean. Thank you for taking the time to send your review. I hope to see you back with us soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 October 2013

The room was very clean. Beds were comfortable. I would definitely stay here again. The hotel is located right by the shopping mall and stores so if your looking for a getaway to stay the night after a day of shopping this would def be it!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 7 November 2013
Thank you so much for your recent review of your stay at the Hampton Inn Elmira Horseheads. I am thrilled we were able to meet and exceed your expectations. I look forward to having you stay with us next time your in town!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
1 review
4 of 5 bubbles Reviewed 30 October 2013

This is a great place to stay. It was clean, quaint and well kept. The rooms are large and the setup and colour scheme was very attractive. For our budget, this hotel was a bit expensive. We frequently travel with lacrosse teams so we need to watch our budget. We really enjoyed the hotel.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Dina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 7 November 2013
Thank you for taking the time to review the Hampton Inn Elmira Horseheads. We pride ourselves on outstanding customer service and cleaniness. I'm happy to hear you had a wonderful stay with us while at lacrosse games!! Please contact us about group rates next time your playing in the area. We hope to see you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 27 October 2013 via mobile

I had to travel to Ithaca, New York, for business but the hotels were twice the amount of other hotels in the finger Lakes. Horseheads is an hour away.... An easy and scenic drive. This hotel was fantastic: comfortable, stylishly decorated, an efficient and friendly staff, and a complementary breakfast with western omelettes, waffles, fruit salad. The prices were half what the Ithaca hotels charge for the same amenities. The Arnott mall is across the street if you need to do shopping. The hotel is off the highway so it's quiet. I will recommend this hotel to all my friends who need to travel to Ithaca for graduations, tourism, business etc.

Stayed October 2013, travelled on business
Helpful?
Thank Basketballfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 28 October 2013
Thank you for great review with the Hampton Inn Elmira Horseheads. I'm thrilled to know we exceeded your expectations with your recent stay and you enjoyed our breakfast. We are just a short distance from Ithaca. We hope you stay with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 21 October 2013

Essentially what you would hope for/expect for a typical roadside hotel chain. The hotel is the standard layout and range of services, but all done very well with no complaints. One observation is that the hotel address does not come up on a GPS as the Town of Horseheads. This can be confusing if you don't type in the exact street address.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Z7031BXjonathanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 28 October 2013
Thank you for your review with the Hampton Inn Elmira Horseheads. We strive to provide outstanding customer service for our guest during their stay. On the GPS we are listed in Horseheads. Sorry, if it was confusing. I hope you come back to stay with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince Frederick, Maryland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 19 October 2013

The room was clean, comfortable and quiet, just like you'd expect at a Hampton Inn. I'd definitely come back! The bed was comfy and the room was very spacious. The bathroom was clean. The staff was very friendly and accommodating.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 28 October 2013
Thank you for your taking the time to post your review of your recent stay. I'm glad to hear we met your expectation of a cleaniness hotel and that you found the staff to friendly and accomodating!!! We hope to see you again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Elmira/Horseheads

Property: Hampton Inn Elmira/Horseheads
Address: 51 Arnot Rd, Horseheads, NY 14845-8533
Phone Number:
Region: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Horseheads
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads
Hampton Inn Elmira/Horseheads New York

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