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“Very satisfied”

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Hampton Inn Elmira/Horseheads
Ranked #1 of 11 Hotels in Horseheads
Certificate of Excellence
GreenLeadersGold level
Bemus Point NY, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very satisfied”
Reviewed 5 August 2014

Very friendly and helpful staff, very clean room, cozy bed comforter, good breakfast, reasonable price. I have stayed and less expensive hotels an am tired of their inconsistent service and room quality. Hampton Inns are consistently good at a fair price.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Jonathon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 19 August 2014
Thank you for your comments on Trip Adisor with your recent stay with us at the Hampton Inn Elmira/ Horseheads. We are glad to hear you enjoyed your stay with us and we hope to see you again!!!
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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English first
Syracuse, New York
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

Our softball team & families stayed here for a weekend tournament in town. The rooms were clean, the location ideal. Considering how crowded the hotel was, it was very quiet. The free breakfast was what I would expect from a Hampton Inn and totally fine for our group. On Saturday night, we ordered in pizza for the group and the staff let us take over the breakfast room area, brought us garbage bags and paper products, checked on us to see if we needed anything else. They were very accommodating to our team and made it a great weekend stay.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank JennYoung94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 19 August 2014
Thank you for taking the time to review your stay at the Hampton Inn Elmira Horseheads. I'm happy to hear your stay with us on your softball weekend was great!!! We pride ourselves in cleaniness and outstanding customer service. I will be sure to share your comments with my staff. We hope to see you again when your back in town!!
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Niagara Falls, Canada
Level 5 Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 August 2014

Stayed at this hotel in July with my husband, as part of weekend getaway. Wanted to be near Finger lakes, and this fit the bill, when we decided last minute. Friendly staff, clean rooms and common areas. Breakfast served in the morning was quite good. Full service hilton garden inn next door with bar and restaurants. Would stay again any time.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank dt-2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 4 August 2014
Thank you for your great review with the Hampton Inn Elmira Horseheads. We happy to hear you had a great stay with us and enjoyed the Finger Lakes!!!! We strive to provide outstanding customer service for our guest during their stay. I hope you come back to stay with us again soon
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New York City, New York
Level 6 Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 31 July 2014

We stayed one night in July 2014, we found the staff to be very helpful and courteous.
We booked here because they have what I call the "Travel Trifecta" Free parking, free breakfast and an indoor pool.
The room was nice but the a/c could use some more power it took forever to cool the room off.
The breakfast was good with lots of choices and the pool was clean

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MuglugNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 4 August 2014
Thank you for taking the time to share your experience of your stay at the Hampton Inn Elmira Horseheads on Trip Advisor. It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
1 review
Reviewed 30 July 2014

Our room was not ready for a 2:00pm check in, staff was helpful and allowed us to use another room to change our clothes and catch a shuttle at 3pm to arrive at a 4pm wedding (kind of hectic but it all worked out) I asked front desk for some form of compensation for our families inconvenience and they suggested I contact a manager the next day.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank L3981CHjamesf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 4 August 2014
Thank you for taking the time to share your experience. I'm glad staff was able to accomodate your needs. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level 5 Contributor
80 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 July 2014

I stopped for the night in this hotel while I was on a road trip. I am really happy I did. I was upgraded to a suite. My room was spotless. The bathroom area was huge. An internal AC unit. Just a really nice room. I really enjoyed it. The breakfast area was nicely laid out and the food was good. Parking was great. Location to the interstate was excellent. I would stay there again.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank quicksilver99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 4 August 2014
Thank you for taking the time to review your stay at the Hamtpon Inn Elmira Horseheads. We are happy your enjoyed your stay and your upgrade. We value your loyalty!! It is always great to know we have exceeded your expectations. Thank you for choosing the Hampton Inn Elmira Horseheads. Hope to see you back with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
latham
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2014

Very nice people that run this Hampton its was clean. Staff was very helpful with where to go to see the waterfalls at watkins glen state park, and turned us to some secret waterfalls towards ithaca! My sweetheart and i had a great time there impressed with the staff and cleanliness of the facility. When we decided to take a swim staff came along and made sure the tempature of the pool was just right for us. The one thing i didn't know was they supply bicycles to ride for the quest? Never heard of that. Overall great place and will return when we are in the area. Thank you jay&danni

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dannijay12047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review, 22 July 2014
Thank you for taking the time to write a review about your recent stay at the Hampton Inn Elmira Horseheads!!! I am glad the staff was helpful and you enjoyed your time with us and visiting the water falls at Watkins Glen State Park and Ithaca. It is always great to know we have exceeded your expectations, I will share your comments with my staff!!! Hope to see you back with us again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Elmira/Horseheads

Property: Hampton Inn Elmira/Horseheads
Address: 51 Arnot Rd, Horseheads, NY 14845-8533
Phone Number:
Region: United States > New York > Finger Lakes > Horseheads
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Horseheads
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Hampton Inn by Hilton Elmira Horseheads is located in the beautiful Finger Lakes Region of New York. Nestled in the gorgeous hills between Southern New York and Northern Pennsylvania, we are the Soaring Capital of America. All within minutes of wine country, museums, shopping, state parks and outstanding restaurants, the Hampton Inn Elmira Horseheads 101 room, 100% non-smoking, Silver LEED certified, complimentary breakfast, free Wi-Fi is truly the place to stay. Whether its taking a trolley ride through Mark Twain Country, watching a race at Watkins Glen International, visiting a Civil War Reenactment or Revolutionary War sites, make your own glass piece at the Corning Glass Museum or visit the many wineries. Or simply relax by our indoor pool and whirlpool. There is always something to do when you stay at the Hampton Inn Elmira Horseheads. ... more   less 
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads
Hampton Inn Elmira/Horseheads New York

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