The hotel was clean and spacious. The two gentlemen on duty the evening we checked in were very courteous and helpful. The stay included WiFi, frig and microwave. There is an indoor pool and jacuzzi. We were on the 2nd floor facing the parking lot and it was quiet and comfortable. Bathroom counter was large enough to accommodate both mine and my husbands toiletries. My only complaint was the morning desk clerk. Sunday morning when we phoned the desk the woman on duty told us breakfast was served till 11:00. We were surprised and had her repeat the time which she stated 11:00. When we showed up at 10:30 she changed her story to "I told you 10:00" and proceeded to get combative when we reminded her she repeated the time twice. On leaving the hotel we encountered another couple who missed breakfast for the same reason.
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- Also Known As:
- Hampton Inn Elmira/Horseheads Hotel Horseheads
- Hampton Inn Elmira/Horseheads New York