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“Good value, Clean Hotel” 4 of 5 bubbles
Review of Hampton Inn Rochester-Irondequoit

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Hampton Inn Rochester-Irondequoit
Ranked #1 of 2 Hotels in Irondequoit
Certificate of Excellence
Toronto Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good value, Clean Hotel”
4 of 5 bubbles Reviewed 28 August 2013

Stayed one night in August '13. Check in was quick & simple. Overall facility seems well kept, clean and nice. Room was clean except for two pieces of fruit (I think) on the carpet near the bed. Beds and sheets were very comfortable. Two lights by the bedside did not work. Would be nice if the fan in the bathroom could be turned off, as it's a bit noisy if the bathroom door is left open. Breakfast was good (waffle maker, 3 types of cereal, yogurts, fruits, variety of muffins/danishes) Complaints above aren't a big deal.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bside_jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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405 reviews from our community

Traveller rating
    202
    134
    42
    10
    17
See reviews for
187
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89
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
New Jersey
1 review
5 of 5 bubbles Reviewed 25 August 2013

We needed overnight accommodations near Rochester and were fortunate to find this lovely, newer hotel. The staff was helpful and friendly, especially the night desk attendant, Brian. The room was spacious, clean and quiet. Breakfast was way above the standard complimentary hotel fare. I would definitely stay here again.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jetset21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 4 September 2013
Dear Jetset21,

Thank you for the feedback from your stay in Rochester! I will make sure to pass this along to Brian and our whole staff. It sounds like you enjoyed our On The House breakfast and were able to meet some of our great staff members as well. We believe that a little "Hamptonality" goes a long way and we also know that you have many choices when planning a trip to Rochester. It would be an honor to have you stay with us again if you ever find yourself in the Rochester area. Enjoy the beautiful fall season that is ahead and we hope to see you soon.

Sincerely,
Linda Gabbert
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Marys, Canada
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 25 August 2013

We stayed here because we couldn't get in at the Hampton Inn in Webster. (We were attending a workshop at Xerox.) The breakfast was predictable and disappointing. Our room was clean and tidy. The drive from here to Xerox is about 15 minutes. The road in front of the hotel was under construction during our stay but that isn't the hotel's fault.
Cheers!

  • Stayed August 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MJO_1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 4 September 2013
Dear MJO_1991,

Thank you for the feedback from your stay with us. We look at each review and reflect on ways to improve and adjust our service to meet our travelers needs. Xerox is a very important company in the Rochester area and we pride ourselves on taking care of their employees and affiliates when they stay with us. If you ever visit the area again we would be honored to have you stay at Hampton Inn Rochester Irondequoit. Please let us know if you have specific suggestions for our breakfast, as we are always looking to adapt and adjust to suit everyones tastes and preferences.

Have a wonderful day!

Sincerely,
Linda Gabbert
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huron Ohio
2 reviews
4 of 5 bubbles Reviewed 23 August 2013

We stayed at this Hampton Inn to go to the Seabreeze Amusement park. This is a very nice hotel with a very nice breakfast. It is located very close to the amusement park and made our trip there very convenient. Great area.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank KaraHuronOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 4 September 2013
Dear KaraHuronOhio,

Thank you for taking a moment to reflect on your visit to Rochester. We are so happy to hear that you enjoyed your stay with us! Seabreeze is a great place to visit and with us being to close to Lake Ontario, you might consider spending a day at the beach next time you visit us as well! We thank you for choosing Hampton Inn Rochester Irondequoit. Please ask our front desk about discounted tickets to Seabreeze and Seneca Park Zoo. Have a great fall season, we hope to see you next summer!

Linda Gabbert
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elmira, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 August 2013

This hotel is quite clean, reasonably priced and offers an above-average breakfast. It is very close to the Seneca Park Zoo and Seabreeze Park. We did have a small customer service issue, we extended our stay but the afternoon desk was not informed and nearly double-booked the room. This was sorted out but the desk clerk, explaining what had happened, made us feel a little awkward as if we had done something wrong that complicated her life. Not a huge thing but could have been handled better.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 26 August 2013
Dear Aaron H,

Thank you for selecting Hampton Inn Rochester Irondequoit during your trip to Rochester; we know that you have many options for hotels. I sincerely appreciate your feedback and we will use it as an opportunity to reflect and improve.

Seabreeze Amusement Park and Seneca Park Zoo are both wonderful places within our community and it sounds like you were able to enjoy them both! If you find yourself traveling to our area again, please contact me and I will be honored to assist you. Thank you again for your feedback and enjoy your day!

Sincerely,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matthews, North Carolina, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 August 2013

Very nice. Pool was relaxing. Breakfast (especially the waffles) was very good. People were outstanding - right down to the cleaning staff. I would stay here again if I am ever in that area. The construction on the roads proved to be a challenge, but it did not deter us.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 26 August 2013
Dear Marcia S,

Thank you for choosing to stay at Hampton Inn Rochester Irondequoit. We know that it is all about relationships and we really do have a great staff here! I am so happy that you were able to enjoy our pool and breakfast as well. If you every find yourself traveling to Rochester, please do not hesitate to contact me personally and I will be happy to complete your reservation. Enjoy the rest of your summer!

Sincerely,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 August 2013

Front staff was most helpful , Room was clean , bed was great, No complaints about the stay at all . Hotel staff suggested that we park our Motorcycles under the entrance roof, and they said that they would be able to keep an eye on them, very important for bikers to know that the staff will be keeping an eye out for security ,, Highly recommended to all ..

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Blair D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 26 August 2013
Dear Blair D,

Each time you stay with Hampton, you are staying with friends. It sounds like you experienced some Hamptonality! We are always happy to help out and I am excited to share this great feedback with our staff. It sounds like our front desk associate put your mind at ease and allowed you to get the good nights sleep that you need after a nice day on the motorcycle!

Sincerely,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester-Irondequoit

Property: Hampton Inn Rochester-Irondequoit
Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Phone Number:
Region: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Irondequoit
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travel Republic (UK), Hotels.com and Odigeo so you can book your Hampton Inn Rochester-Irondequoit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester

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