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“Nice place to stay”

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Hampton Inn Rochester-Irondequoit
Ranked #1 of 2 Hotels in Irondequoit
Certificate of Excellence
Reviewed 1 April 2014

They went beyond expectations by providing additional help and service. They even opened up the fitness room early. Check in and check out was efficient. I loved the additional goodies that were provided.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 28 April 2014

Dear Donald M,

We are so happy that you enjoyed your recent stay with us! Our staff will always go above and beyond to help whenever possible. The additional goodies are just a way of saying thank you!

Sincerely,
Linda Gabbert
Director of Sales

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341 - 347 of 482 reviews

Reviewed 27 March 2014

The exercise room is very important to me because I travel a lot for work. This is one of the better ones you will find. Nice equipment and weights. I will definitely stay at this hotel next time I am in town.

  • Stayed: August 2013, travelled on business
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Thank five1three
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 28 April 2014

Dear five1three,

Thank you for the kind words. We really take pride in our fitness room, and I am so happy that you enjoyed it! We will be honored to have you stay with us again on your next trip to Rochester. Have a great day!

Yours in hospitality,
Linda Gabbert
Director of Sales

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Reviewed 24 March 2014

Hampton Inns are always a nice place to stay. This one was a prime example with well maintained interior and exterior with helpful, friendly employees. The rooms were high quality and the breakfasts were delicious.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 28 April 2014

Dear Gary O,

Thank you for taking the time to review your recent stay with us! We love being part of the Hilton brand of hotels and Hampton is particularly great because it is packed with the things that you need, and none of the extra things that you don't! We take special pride in our breakfast and try to offer a variety of choices. I will be sure to share this review with our staff. Thank you again!

Yours in hospitality,
Linda Gabbert
Director of Sales

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Reviewed 20 March 2014

Sad, but true, I stayed at this hotel last year, experience was very poor, thought it was just me, found out this year that it wasn't. When my wife took the soap out of the box in the bathroom it was used and had hair stuck to the bar! Nasty. The guy at the desk said that management would speak to me the next day.....they never did. The floor was so rough that I thought I was on the moon, there were so many dips and dives that one had to literally try not to trip when walking over it because it was so uneven. I'll never stay here again. Checked several times for hot cookies in the lobby, there weren't any, cost savings measures I guess....

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank 582martinl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 21 March 2014

Dear 502martinl,

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the problems you experienced. These issues are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. We hope you will give us another chance if you visit this area in the future.

Sincerely,
Linda Gabbert
Director of Sales

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Reviewed 17 March 2014

Convenient, clean, friendly staff! Good for a quick stay. Many stores and restaurants to get needed items for your trip or that you forgot. Staff can give you overnight items if this wasn't a planned trip!

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank wendyf483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 26 March 2014

Dear wendyf483,

Thank you for taking a moment to reflect on your recent stay with us. We definitely do our best to accommodate guests who have a change in plans last minute due to travel issues, inclement weather, or perhaps just a spontaneous weekend trip! Our surrounding restaurants and retail stores offer many things to do while you are here, whether you are interested in shopping or just those few last minute items. Thank you for choosing Hampton! We really enjoyed having you here.

Sincerely,
Linda Gabbert
Director of Sales

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Reviewed 14 March 2014

This hotel & my room gave me total satisfaction-clean, fresh breakfast & quiet room. In the middle of busy Irondequoit suburb, felt relaxed. Privacy blind which let in light, lined privacy curtains to close out sound & light.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Hampton
Thank Pam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 26 March 2014

Dear Pam K,

Thank you for taking the time to review our hotel! Your feedback was so wonderful to read and we really enjoyed having you stay with us. I will share this information with the staff. Have a wonderful day!

Sincerely,
Linda Gabbert
Director of Sales

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Reviewed 13 March 2014

Clean, comfortable room. Very friendly and helpful staff. Breakfast provided a lot of choices and the service was excellent. Hot beverages available 24/7 which was nice after a long trip to Rochester. I'd definitely stay here again!

  • Stayed: March 2014, travelled with family
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 26 March 2014

Dear Nancy P,

Thank you so much for your kind words and taking the time to reflect on your recent stay with us! We really appreciate your feedback and will make sure to share it with the staff. Our On the House Hot Breakfast is a great feature of Hampton Inn, and we take pride in offering a wide variety of choices. We hope to see you again on your next trip to Rochester!

Sincerely,
Linda Gabbert
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester-Irondequoit

Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Phone Number:
Region: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Irondequoit
Price Range: £72 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester

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