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“Great Stay for a large group”

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Hampton Inn Rochester-Irondequoit
Ranked #1 of 2 Hotels in Irondequoit
Certificate of Excellence
Staatsburg, United States
1 review
“Great Stay for a large group”
Reviewed 10 April 2014

I recently brought a group of middle school students for an academic competition in Rochester and stayed at the Hampton Inn. the accomadations were great but the most outstanding thing was the awesome staff. They went out of their way to be helpful and to make sure we were comfortable and safe. We will definitely stay at theis hotel when we return next year!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gregg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 28 April 2014
Dear Gregg F,

We really enjoyed having your group stay with us and thank you for taking the time to give us this review. We have a lot of fun with our staff and they take great care of our guests, I am happy that you experienced that. We really look forward to your upcoming stay in 2015!

Yours in hospitality,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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438 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Latham, United States
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014

This hotel was very clean and the staff were helpful and friendly. My room was exceptionally clean, nice smelling and very comfortable. The hot breakfast was a great surprise. Many more choices than I expected. The hotel is in a convenient location and close to The Strong Museum (downtown) and the Zoo.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Janice515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 28 April 2014
Dear Janice G,

Thank you for taking the time to review your recent stay with us! It sounds like you were able to enjoy our On the House Hot Breakfast which is a popular favorite among our guests. We have a great relationship with the local attractions and we are actually the closest hotel to the Seneca Park Zoo! We would love to have you stay with us again soon. Enjoy your summer!

Yours in hospitality,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dalton, United States
1 review
Reviewed 1 April 2014

They went beyond expectations by providing additional help and service. They even opened up the fitness room early. Check in and check out was efficient. I loved the additional goodies that were provided.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 28 April 2014
Dear Donald M,

We are so happy that you enjoyed your recent stay with us! Our staff will always go above and beyond to help whenever possible. The additional goodies are just a way of saying thank you!

Sincerely,
Linda Gabbert
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saratoga Springs, New York
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 March 2014

The exercise room is very important to me because I travel a lot for work. This is one of the better ones you will find. Nice equipment and weights. I will definitely stay at this hotel next time I am in town.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank five1three
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 28 April 2014
Dear five1three,

Thank you for the kind words. We really take pride in our fitness room, and I am so happy that you enjoyed it! We will be honored to have you stay with us again on your next trip to Rochester. Have a great day!

Yours in hospitality,
Linda Gabbert
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chardon, United States
2 reviews
Reviewed 24 March 2014

Hampton Inns are always a nice place to stay. This one was a prime example with well maintained interior and exterior with helpful, friendly employees. The rooms were high quality and the breakfasts were delicious.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 28 April 2014
Dear Gary O,

Thank you for taking the time to review your recent stay with us! We love being part of the Hilton brand of hotels and Hampton is particularly great because it is packed with the things that you need, and none of the extra things that you don't! We take special pride in our breakfast and try to offer a variety of choices. I will be sure to share this review with our staff. Thank you again!

Yours in hospitality,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 March 2014

Sad, but true, I stayed at this hotel last year, experience was very poor, thought it was just me, found out this year that it wasn't. When my wife took the soap out of the box in the bathroom it was used and had hair stuck to the bar! Nasty. The guy at the desk said that management would speak to me the next day.....they never did. The floor was so rough that I thought I was on the moon, there were so many dips and dives that one had to literally try not to trip when walking over it because it was so uneven. I'll never stay here again. Checked several times for hot cookies in the lobby, there weren't any, cost savings measures I guess....

  • Stayed March 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank 582martinl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 21 March 2014
Dear 502martinl,

Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the problems you experienced. These issues are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay. We hope you will give us another chance if you visit this area in the future.

Sincerely,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2014

Convenient, clean, friendly staff! Good for a quick stay. Many stores and restaurants to get needed items for your trip or that you forgot. Staff can give you overnight items if this wasn't a planned trip!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank wendyf483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 26 March 2014
Dear wendyf483,

Thank you for taking a moment to reflect on your recent stay with us. We definitely do our best to accommodate guests who have a change in plans last minute due to travel issues, inclement weather, or perhaps just a spontaneous weekend trip! Our surrounding restaurants and retail stores offer many things to do while you are here, whether you are interested in shopping or just those few last minute items. Thank you for choosing Hampton! We really enjoyed having you here.

Sincerely,
Linda Gabbert
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester-Irondequoit

Property: Hampton Inn Rochester-Irondequoit
Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Phone Number:
Region: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Irondequoit
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester

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