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Hampton Inn Rochester-Irondequoit
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Reviews (493)
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All reviewsfront deskgeneral hospitalwafflespasta villahockey teamroom was cleangreat place to staycomplimentary breakfastnice breakfastshower headnice hotelsoccer tournamentfridge and microwaveeasy accessbreakfast staffwould stay here againfitness center
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333 - 338 of 494 reviews
Reviewed 28 July 2014

Have used Hampton Inn several times, mostly when flying and need "airport hotel". This one in Rochester (Irondequoit) was perfect for mini family reunion. Comfort and clean and better value for money than when using some highly rated B and B's. Would have no qualms about recommending to any other travellers!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank Stacy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 25 August 2014

Dear Stacy G,
Thank you for your kind words and taking the time to review our hotel! I am so glad that we were able to accommodate your mini-family reunion. Summertime in Irondequoit is a great time for a trip; with our proximity to the Zoo, Lake Ontario, and Seabreeze Amusement Park, there is always something to do! I do hope that you will visit us again soon. Have a great summer and Labor Day Weekend!

Sincerely, Linda Rector, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Client was in the Rochester General Hospital, seriously ill. I needed an inexpensive, no-hassle, comfortable place to stay. This was just what I needed. Good, clean, orderly, efficient, all the right adjectives.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hampton
Thank Curtis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 25 August 2014

Dear CurtisW,
Thank you for your kind words and the review of your recent stay with us. We have a great relationship with Rochester General Hospital and as you found out, we are only about two minutes away! Our hospital guests are usually here under stressful circumstances and we take it upon ourselves to be a home away from home. I do hope that you find youself in Rochester again under pleasant circumstances and you consider our hotel. Have a great day!
Sincerely,
Linda Rector
Director of Sales

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Reviewed 25 July 2014

Hotel was easy to find - overall look of room was dated - bed cover was lumpy but everything looked clean. Bed was comfortable. We were at the end of corridor but directly across from gym room. Could hear people in next room. We have realized that when hot breakfast is included, that this is not really a plus, as choices of food are not healthy and would just make your feel sluggish. And that is not how I like to spend my vacation.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Toni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 25 August 2014

Dear Toni W,
Thank you for taking the time to review our hotel and reflect on your recent stay with us. We actually just ordered new duvets and duvet covers so hopefully you will visit us soon to experience them. Hampton Inns are unique because we wash our duvet covers between each guest. I will make sure to take note of your comments about our breakfast. We should leave guests feeling energized for the day! We look forward to your next visit to Rochester. Thank you again for choosing Hampton Inn Rochester Irondequoit. Sincerely, Linda Rector, Director of Sales

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Reviewed 23 July 2014

This Hampton Inn was clean and in a good location to the Northeast end of Rochester. Employee's were friendly and helpful. Has a pretty descent breakfast to choose from. I would recommend staying at this hotel to anyone.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hampton
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 1 August 2014

Dear David P,

Thank you so much for your great recommendation and review of our property. We definitely loved having you here and I will be sure to pass along your kind words to our staff! Have a fantastic rest of your summer!

Sincerely,
Linda Gabbert
Director of Sales

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Reviewed 14 July 2014 via mobile

We stayed here for 3 days and the bathrooms and rooms were very clean and the pool was nice! Fitness center is too small and the beds are really uncomfortable that we all had trouble falling asleep. Also, the hot breakfast was really unimpressive. The scrambled eggs tasted really stale and not like scrambled eggs. The beds mattresses felt like hard mattresses in gym class. Not comfortable. Service is excellent, food is not so great and rooms are nice but the beds could be softer and the food could be better too.

  • Stayed: July 2014
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1  Thank KellAct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this reviewResponded 1 August 2014

Dear KellAct,

Thank you so much for taking the time to reflect on your recent stay with us. I am thrilled that you were able to enjoy the pool and that you thought our service was excellent. If we fell short of your expectations in the Fitness Center or On the Go Hot Breakfast, I am extremely sorry. We take these reviews seriously and I will make sure to share this fedback with the rest of our staff. We do hope that you will consider staying with us again in your future travels, and give us the opportunity to make up for where we fell short! Have a fantastic summer!

Sincerely,
Linda Gabbert
Director of Sales

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