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“Clean, Friendly, Exceptional”

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Hampton Inn Rochester-Irondequoit
Ranked #1 of 2 Hotels in Irondequoit
Certificate of Excellence
Olean
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean, Friendly, Exceptional”
Reviewed 22 August 2014

Everything about my stay was good. Room was quiet and clean, beds were comfortable, food was tasty and the staff were very helpful! This location was close to stores, shopping, etc. My grandchildren enjoyed the pool.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear RebeccaL, Thank you so much for your feedback on your recent stay at our hotel. We really enjoy hearing about guests experiences and I am so happy that your grandchildren enjoyed the pool! We are fortunate enough to be within 20 minutes of three different shopping malls, among other choices so you are absolutely correct...there is always something to do! We would love to see you again soon!

Sincerely,
Linda Rector, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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438 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Maryland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2014

Noisy hotel with meeting rooms adjacent to guest rooms booming amplified music between 8 and 9 PM . Rooms not made up and cleaned upon return to hotel at 5PM. Rooms not clean and foul smell. Furniture and plumbing damaged and in poor repair.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Hampton

Helpful?
Thank KoreaCalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear KoreaCalm,

Thank you for your honest feedback of your recent stay with us. We are always looking for ways to improve guests experiences and we strive to be a home away from home when folks travel with us. Amplified music and loud noise is not something that we condone and we have made corrections to that issue. I will share these comments with housekeeping as well in order for all departments to learn from your experience. I do hope that in your future travels, you will give us the opportunity to show you where we have made improvements. Have a great summer!

Sincerely, Linda Rector, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, Delaware
2 reviews
Reviewed 14 August 2014

Experience was excellent, from check in to check out. Everyone was very helpful. Due to our time constraints we were unable to use the pool or fitness center, but we take a look and it looked suitable. Convenience was a key to our stay. We were located close to all of our areas of interest for the weekend. We would definitely recommend this location to friends and family visiting the area.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lynn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear 868lynnt,

Thank you for your kind words and review of our hotel. We strive for perfection and are jam packed with the things that short stay travelers may use. We are very close to Route 104, which allows our guests to get almost anywhere in Rochester in under 15 minutes. Thank you so much for your recommendation on our hotel, and we really look forward to your next stay with us as well!

Sincerely, Linda Rector, Director of Sales
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Buffalo, United States
1 review
Reviewed 5 August 2014

Wonderful hotel for price and great location to many things to do in downtown Rochester. Great breakfast everyday and love the 24 hour coffee bar! Rooms and pool were very clean. Staff was very nice and helpful! Ten minutes away from The Strong, Seneca Park Zoo and Rochester Science Museum. There is a lot to see and do close to this hotel. We will be back for sure

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear Julie D,

Thank you for taking the time to reflect on your recent stay with us. Hampton Inn is such a great brand for those qualities exactly! We love the 24 hour features and sending our guests to the museums and parks that make Rochester so much fun. We look forward to helping make your next trip just as memorable! Sincerely, Linda Rector, Director of Sales
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Philadelphia, Pennsylvania
Level 4 Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 August 2014

No fault of the hotel, but the location was lacking. My room's view was an old trucking company's overgrown abandoned parking lot. The mall 1/4 mile away was closed down. The hotel was nice and clean, breakfast was good.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stosh h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear stosh h,

Thank you for your honest review of the hotel and your recent stay with us. We actually work very closely with the Irondequoit Chamber of Commerce and have some exciting new businesses coming to town! We care very much about our community and hope that each time you come back you see more and more things to do around town. Our cleanliness and overall impression to our guests is a top priority and I appreciate your feedback. Have a great day!
Sincerely, Linda Rector, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castleton, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

Very nice hotel in an area that need some work. Great value as it has all the amenities needed and has easy access to the major highways. Fairly new property therefore rooms are in great shape, quite and the breakfast was great.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Raymond S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear Raymond S,

Thank you so much for taking the time to review our hotel. Your honest feedback is invaluable to our improvement as a hotel and staff. Our proximity to Route 104 is extremely important to our traveling guests who may be here in business or just have a lot to do while they are here! Hampton does a great job of packing in so many great amenities that a short-stay traveler may like. Thank you again for your feedback we hope to see you again soon! Sincerely, Linda Rector, Director of Sales
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Plano, United States
1 review
Reviewed 31 July 2014

The facility is very good for location for access to major highways around Rochester. The staff was very helpful. The room was clean and pleasant. The housekeeping lacked perfection, but tried to do a good job. We would stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roger J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda G, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review, 25 August 2014
Dear Roger JS,
Thank you for taking the time to reflect on your recent stay with us. I am glad that our staff was helpful and that you found our location easy to access. With our proximity to Route 104, we find that we are convenient to the airport traveler as well as those who travel by car. I will share your feedback with housekeeping as well, and we look forward to your next stay with us. Have a great day! Sincerely, Linda Rector, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester-Irondequoit

Property: Hampton Inn Rochester-Irondequoit
Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Phone Number:
Region: United States > New York > Finger Lakes > Irondequoit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Irondequoit
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester

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