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“We were pleasantly surprised”
Review of Trip Hotel Ithaca

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Trip Hotel Ithaca
Ranked #22 of 22 Hotels in Ithaca
Reviewed 20 July 2012

We booked the Clarion University Hotel online and were taken aback when we first arrived at this hotel. The parking lot was a minefield of potholes and the outside of the building did not look like a typical hotel. We drove around trying to find the main entrance. Even that was difficult to locate. There were no signs. I walked through one door and found myself in the lobby. The girl at the desk was very friendly and welcoming. She completed our registration quickly and efficiently. Before I knew it I had the room keys and we were on our way to the room. The entrance we were directed to was right at the laundry/housekeeping area where evidently they allow workers to smoke. We were pleasantly surprised when we got to our room. It was very nice; a bit dated but clean and neat.

The desk clerk suggested a nearby restaurant for dinner. We walked over to a strip plaza and found a nice little place tucked away. The food was good and we enjoyed buffalo-style chicken wings.

The complimentary breakfast in the morning was a bit more than you would expect. It was in a large dining room with lots of tables. All the serving dishes were kept hot so your eggs, sausage/bacon and sausage gravy were hot. There were made-to-order waffles you made yourself. Again, we were pleasantly surprised.

Although we were taken aback initially, it didn't turn out to be a bad experience. "Don't judge a book by its cover!!"

  • Stayed: June 2012, travelled with family
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1  Thank nyretiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 - 112 of 181 reviews

Reviewed 22 June 2012

Do not be fooled by the pictures. I stayed here for three nights and it was terrible. I had to move to another hotel. I arrived at around 5:00 A.M. and it took around twenty minutes to find someone so I could check in. I was so tired I did not even notice the room condition. I was able to get a little sleep before going to work at around 11:00 A.M. When I returnedd in the evening my room had not been touched, I thought I just missed their cleaning times so I made the most of it. The next day all that had been done was my dirty towel was replaced and the bed was sort of made. Nothing else was cleaned. I had enough and left the next day. The only thing that was adequate was the Internet.

Room Tip: Go somewhere else!
  • Stayed: May 2012, travelled on business
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1  Thank mjhanson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

We have stayed in this hotel several times. While badly in need of updated decor and a desperate paving of the parking lot, the hotel is clean and comfortable. Breakfast was more than adequate, with an omelette station. We were there for our son's college graduation, and the hotel made a serious effort to be upscale. The first day there were "goody bags" in our room with water, snacks, and a map of Cornell, as well as Cornell's daily newspaper. The second day there was a Cornell teddy bear. The third, champagne and chocolate. While the room rates were quite high, with a three night minimum, this was true for all hotels in the area for graduation weekend. I applaud their effort to make this a pleasant stay.

  • Stayed: May 2012, travelled with family
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3  Thank simonster49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2012

The lobby is very well done, the breakfast wonderful and the staff we met were very friendly and accommodating. Our room was comfortable, nicely decorated and the bed was exceptional. There is renovation going on and when it is finished, this will be an outstanding property. Keep working on that renovation and parking lot!

  • Stayed: May 2012, travelled as a couple
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Thank JudyHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

From the crumbling unsafe parking lot, to the disgusting room, this hotel was an embarassment to the Clarion name. We book the room as part of a tournament and did not have time to look for another room, or we would never have stayed. There were cobwebs behind the bed (we noticed while looking for bedbugs). An old pair of socks were on the floor. Hair and crumbs on the carpet. The coffee pot had used coffee filter in it. The laundry room and mechanical room were open to the hall and they were disgusting! The bathroom had no exhaust. The corners of the floor were encrusted with dirt. The ceiling was in disrepair. The finishes in the room are outdated. The wall paper in the bathroom was dirty and the wallpaper in the bedroom was peiling away.

Room Tip: Don't bother.
  • Stayed: April 2012, travelled with family
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Thank purplevortex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

Stayed here for a basketball tournament. The hotel was very run down, and from other reviews, appears to be in the process of a long standing renovation. Our room was filthy! The sheets on the bed were dirty, garbage was left under the beds, and the carpets had not been vacumed. There was evidence of bugs in the room, and there were bugs coming out of the bathroon sink drain. The bathroom, itself was also not cleaned ... hair all over.

  • Stayed: April 2012, travelled with family
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Thank Traveler13635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

We were scheduled to stay in this hotel last night. There is no shuttle to the airport even though it is very close. Taxi service in the town is non-reliable at best. The hotel is sketchy from the outside - the savings they quote over other hotels is NOT worth it.

My wife pulled the covers back and the sheets had been slept in - they simply made the bed over used dirty sheets. She called the front desk and insisted he come up and see the room. When showing him the dirty sheets, bugs were visible. GROSS!

Checked out immediately and went to another hotel. I will give the young guy at the desk credit for not causing a fuss or trying to charge for the room. He probably quit - he was pretty embarrassed. NEVER again! Remember, you get what you pay for.

It is BEYOND me how a major hotel chain can't be checking in on their branded hotels. This is disgusting!

Room Tip: Choose another hotel
  • Stayed: April 2012, travelled with family
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1  Thank flatlander1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trip Hotel Ithaca

Address: One Sheraton Drive, Ithaca, NY 14850
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #22 of 22 Hotels in Ithaca
Price Range: £71 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Trip Hotel Ithaca 2*
Number of rooms: 106
Official Description (provided by the hotel):
Make yourself at home and discover gorgeous Ithaca NY and Trip Hotel.Conveniently located near Tompkins Regional Airport, just down the street from Cornell University and within walking distance to Triphammer Market and the Shoppes at Ithaca Mall. Trip Hotel serves as a great home base from which to explore all that Ithaca has to offer.Nearbyareas include Cayuga Lake, Greek Peak Ski Mountain, Historic Downtown Ithaca with the Ithaca Commons, Ithaca College, The State Theater,Cayuga Wine Trail, Taughannock Falls, Buttermilk Falls State Park, Cornell Lab of Ornithology, comfortably appointed guest rooms, Trip Hotel offers affordable accommodations with attentive service.Whether your visit with us is for business or pleasure you can enjoy free wireless high speed internet access All Trip Hotel guest rooms feature plush triple-sheeted pillowtop sleep sets with coffee maker, iron with ironing board, hair dryer, refrigerator, 32” flat panel television and a safe . Pool is closed. ... more   less 
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Also Known As:
Clarion Hotel University Hotel And Conference Center
Clarion Hotel University Ithaca
Clarion Ithaca

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