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“Nice amenities and a quiet plce”

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Courtyard Ithaca Airport/University
Ranked #9 of 22 Hotels in Ithaca
Certificate of Excellence
Reviewed 9 April 2014

Nice place to stay in Ithaca - rooms were nice and there were nice amenities in each room. Very quiet place. Food in the morning and at night was delicious as well - would recommend this hotel for anyone staying in Ithaca.

  • Stayed: April 2014, travelled with friends
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1  Thank jpasta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 - 130 of 245 reviews

Reviewed 7 April 2014

I had reservations for Friday, April 4th - so we could visit SUNY Cortland. We arrived late (after 9pm on Friday) and were greeted by a very enthusiastic employee, Michael Mershon. He was very welcoming and helpful. The next morning at breakfast we were debating the option to stay an additional night. Michael was back at the front desk and took care of the additional night for my party. He also gave us some points of interest in Cortland and spoke about the area. In addition to the great customer service that we received from Michael, we were very happy with the clean rooms, comfortable beds, and the staff at the restaurant/cafe. I travel several times a year for business, in addition to vacation travel, and I was very happy with my stay this past weekend. In the future, we will opt to stay at this hotel, rather than closer to Cortland. It is worth the additional minutes of driving to experience such wonderful service.

  • Stayed: April 2014, travelled with family
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Thank Leesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

First time in Ithaca about a week ago for a wedding. Someone tipped us off beforehand that you can request a free shuttle pick up from the airport. Shuttle guy fetched us, waited for us to check in/freshen up, and then drove us into downtown for the rehersal dinner. Staff was polite and friendly. Rooms were spacious and clean as were common areas. Wireless everywhere and no problem connecting. We requested no housekeeping service and they actually slid a note under the door to acknowledge our request. I have stayed at several hotels that encourage guests to go a day or two without service but then they service the room regardless. Nice to see someone get it right. The cafe options and hours seemed limited but we only had breakfast; it was cooked to order and got the job done. A great value for a group; the regular rate seems steep for an airport hotel, but I suppose they've been spolied by those university per diems.

  • Stayed: March 2014, travelled with family
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Thank Darlene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Recently at this Courtyard for a wedding and everything about their service was excellent. The hotel is extraordinarily clean and the staff were very helpful, honest about what they could deliver and sought to please. I was always met with a smile and a request if they could hello in anyway by almost every employee. The pool is clean with excellent lighting and temperature. They are located near the airport and also near a shopping area and the highway into town. They were every gracious with our large family gathering and helpful even as we took over the lobby for our social activities on more than one occasion during the weekend. I will return. Their convenient grill (breakfast and dinner only with reasonable prices) was excellent with excellent service. A bit too greasy at times, but adequate for our needs.

  • Stayed: March 2014, travelled with family
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Thank npoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim C, General Manager at Courtyard Ithaca Airport/University, responded to this reviewResponded 4 April 2014

Thank you for taking the time to write a review. It is greatly appreciated and your comments have been shared with all of the people you came in contact with during your stay.

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Reviewed 14 February 2014

I have stayed here twice in recent months and will certainly do so again. The rooms and lobby are very nice. Staff was very nice and helpful. The refrigerator is important to me. Mixed opinion on new Courtyard food service options.

  • Stayed: January 2014, travelled solo
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Thank SuzanneCA84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

I visited this hotel during the first week of February 2014 and it was a great experience. The staff were friendly and helpful, especially during the night when 12 inches of snow delayed my business in Ithaca for a number of hours. They were equally knowledgeable about the local places to get a bite to eat and to relax. The hotel was clean, (nearly) everything worked, and, most importantly, the room functioned perfectly: Comfortable bed, fast internet for business and quiet HVAC unit. Perfect!

Room Tip: The third floor was especially quiet for this trip.
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  • Stayed: February 2014, travelled on business
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Thank Harry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim C, General Manager at Courtyard Ithaca Airport/University, responded to this reviewResponded 18 February 2014

Harry,

Thank you for taking the time to post your review of our hotel. I'm glad you enjoyed your stay.

Sincerely,
Jim

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Reviewed 6 February 2014

Had to make a quick trip to Ithaca this week and went online to find a suitable hotel. Ithaca promotes the usual contingent of hotels including the Courtyard. However, I passed through Ithaca to Cayuga Heights on the northern end of town near the airport. What a delight....out form the traffic, country setting in a professional park, easy access, and best of all a very clean, updated Courtyard by Marriott. Front desk personnel were great, rooms super clean, beds the best ever in a Courtyard (these must be high end Marriott beds), and a relaxing spot for a quick meal.
Ideally suited location, just far enough away, but not too far.
Will stay again for sure.

Room Tip: All rooms are good based on a walk around the hotel the evening of my arrival. I prefer higher floor...
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  • Stayed: February 2014, travelled on business
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1  Thank babsandmark9121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Ithaca Airport/University

Address: 29 Thornwood Dr, Ithaca, NY 14850-1264 (Formerly Courtyard Ithaca)
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Ithaca
#7 Business Hotel in Ithaca
Price Range: £99 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ithaca Airport/University 3*
Number of rooms: 106
Official Description (provided by the hotel):
Enjoy the comfort and convenience you want while on the road at Courtyard by Marriott Ithaca Airport/University. Our centrally located hotel in Ithaca, New York is close to top destinations, making us ideal for business and leisure travel. We offer spacious guest rooms and guest suites with free Wi-Fi, ergonomic work stations, flat-panel TVs and plush bedding. Our hotel has the amenities you need for an enjoyable stay, such as a relaxing indoor pool and state-of-the-art fitness center. Dine at The Bistro restaurant here for breakfast, dinner, cocktails and Starbucks coffee. Hold your small events in our meeting room, which is perfectly close to Tompkins Regional Airport (ITH), Cornell and Ithaca Commons. ... more   less 
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Also Known As:
Courtyard By Marriott Ithaca Hotel Ithaca
Courtyard Ithaca
Ithaca Marriott
Ithaca Courtyard

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