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“Excellent new hotel ”

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Fairfield Inn & Suites Ithaca
Ranked #6 of 22 Hotels in Ithaca
Certificate of Excellence
Austin
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent new hotel ”
Reviewed 30 March 2014 via mobile

Stayed here for a Cornell athletics event. Close by car to all of Ithaca. Great hotel staff. Gave recommendations on food and shopping. Clean hotel with excellent beds and bath. Loved the roomy parking. Breakfast was fresh and plentiful. Will stay again.

Stayed March 2014, travelled on business
Helpful?
1 Thank jsdtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack M, General Manager at Fairfield Inn & Suites Ithaca, responded to this review, 7 April 2014
Thank you very much for taking the time to review our property. We are very glad to hear that your stay met your expectations and that you will stay with us again when your travels bring you back to Cornell University or the Finger Lakes area. Your feed back is a very important tool that we use to make sure that every guest's stay is an enjoyable one.

Thank you again and we look forward to seeing you in the future.
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222 reviews from our community

Traveller rating
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See reviews for
108
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Mumbai (Bombay), India
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2014

A definite gem of a hotel!

Loved the service.. This hotel is a 2-star but is definitely worth 3-4 stars.. Simply loved the warmth, rooms and service. Some things that stood out:
A) The shuttle service is very rare and is a very convenient alternative to the less frequency of the usual transportation modes.
2) The manager, Jack Murphy deserves a special mention. He was very warm & hospitable and works very hard to keep all customers happy with special attention to detail.
3) The front desk staff was excellent too! Helpful & welcoming.

I travel a lot and honestly, I have no complaints at all with Fairfield! Great hotel! Loved it! Will stay here again for sure :-)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ShauryaMehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack M, General Manager at Fairfield Inn & Suites Ithaca, responded to this review, 4 April 2014
Thank you for taking the time to review our property. Feedback is always appreciated as we are always striving to provide each guest with the best experinece possible.

Please keep us in mind if your travels bring you back to Cornell University, Ithaca College or the Finger Lakes area.
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Scotia, New York
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 February 2014

i stayed at this hotel about two weeks ago and the staff there is still on my mind. the level of customer service was above and beyond the norm. from check in, to breakfast (the place was immaculate) to check out i didn't meet one staff member that wasn't willing to assist me whenever the need arose and i might add immediately. next time i am in ithaca and need a place to stay, this is where i will be!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Camilla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel N, Front Office Manager at Fairfield Inn & Suites Ithaca, responded to this review, 23 February 2014
Wow! Thank you so much for those very kind words. Opening up a new property has been a dynamic and unpredictable undertaking but all the while we've been able to answer the bell and contribute consistently to a positive guest experience. It feels wonderful to have those efforts acknowledged. We look forward to seeing you again the next time you're in the Finger Lakes Region!
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Pittsfield, Massachusetts
Level 6 Contributor
146 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 February 2014

We arrived very late (after 1 AM) and the front desk person who greeted us was very friendly and nice. The rooms are clean and the breakfast is pretty decent. My only complaints: No extra blanket and no hair dryer. The room temp was comfortable but by no means extra warm or hot. The shower stall is large and clean but beware you may get wet (cold water) when you turn the water on and then try to adjust the temperature - the door is on the wrong end - but a minor inconvenience.

This was a quick one night stop for us, so it wasn't worth calling down for them so I really shouldn't complain, but if you need these items I would plan ahead.

We were on the first floor, on the main road side and I have no complaints about the noise level (very minimal). The road can get a bit busy but overall it did not present an issue for us.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hello420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel N, Front Office Manager at Fairfield Inn & Suites Ithaca, responded to this review, 23 February 2014
I'm happy to hear your experience was a good one overall. Thank you for your feedback in regards to the road noise as well, it's nice to know it didn't disturb your stay. I apologize for our oversights but hope you'll return despite them so we can correct our mistakes!
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Gaithersburg, Maryland, United States
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 February 2014

Terrific new hotel in Ithaca - quick drive to both Ithaca College (our destination) and Cornell as well as The Commons - fabulous price. I hate to tell you how great it was because I don't want them to be booked up when I need them. Bedding nice, bathroom awesome, lobby and breakfast super!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel N, Front Office Manager at Fairfield Inn & Suites Ithaca, responded to this review, 23 February 2014
Thank you for sharing that glowing review! It feels great knowing guests are enjoying their Ithaca Fairfield experience. I love the location as well, close enough to all the action but a little off the beaten path so it's nice and quiet. We look forward to seeing you again!
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earlville, ny
Level 6 Contributor
238 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 18 February 2014

we stayed for one night, great location, very friendly and helpful staff. Disappointing pool, very small, and no hot tub. Rooms new, smallish size. We struggled with room temp, when heat is running set at 74 nice and toasty, when it kicked off room would get chilly. the space around window was blowing cold air in, poor insulation. very nice bathroom. Breakfast huge room, chilly a doors open into here. Oatmeal, bacon, powdered eggs. etc.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lorri p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel N, Front Office Manager at Fairfield Inn & Suites Ithaca, responded to this review, 23 February 2014
I apologize for the difficulties you experienced during your stay but appreciate the feedback! The building is brand new so any info we receive from guests in regards to the building itself is valuable. I’m glad our staff helped make the stay a little brighter and I hope you’ll think of us again the next time you’re in Ithaca!
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New York
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2014

Brand new hotel in Ithaca. Great location. Right near restaurants and shopping. The staff was extremely helpful and friendly. I will be staying here again in February and I am looking forward to my visit. Very convenient for Ithaca College

Stayed January 2014, travelled solo
Helpful?
Thank DavidB1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel N, Front Office Manager at Fairfield Inn & Suites Ithaca, responded to this review, 28 January 2014
Thank you for taking the time to write that very nice review! We're working hard to maintain the appearance of the building as well as the connection we form with our guests. We look forward to seeing you again as well!
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Additional Information about Fairfield Inn & Suites Ithaca

Property: Fairfield Inn & Suites Ithaca
Address: 359 Elmira Rd, Ithaca, NY 14850-5103
Region: United States > New York > Finger Lakes > Ithaca
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 22 Hotels in Ithaca
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Ithaca 2.5*
Number of rooms: 106
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