Sure the hotel is clean and new and the staff is friendly, especially the gentleman who helped us with our luggage. But the price we paid was outrageous for a hotel that offers little in terms of amenities, location, etc. Unfortunately, this was our only choice since we booked late. This is a low-end hotel masquerading as a significantly better option. Its is located on the very busy Route 13 into Ithaca from the South, which is dotted with hotels and big box stores on the other side of the road. This hotel is on a more run-down side--with a local restaurant and an abandoned Friendly's up the street. There is a lot of traffic on the road, which is the main entry into Ithaca.
As for the hotel itself, the rooms are clean and new. The beds are comfortable. The walk-in shower was great. The TVs and the a/c-heaters worked fairly well. This is what I expect from a Marriott, and I was not disappointed. However, the wallpaper looked cheap and in some places was peeling at the seams. Apparently there was little effort made to soundproof the rooms-since we were awakened several times by banging in nearby rooms and hallway noise after 1 am while we were trying to sleep. And first thing in the morning, too. So even though the rooms were nice, we didn't get the good night's sleep we were expecting.
Then there was the breakfast. As many hotels do, they offer a complimentary breakfast. However, on weekdays the breakfast ends at 9 am-not good when you've been awakened by hotel noise throughout the night. On weekends the deadline is 9:30. Similar hotels we stay at have breakfast available until 10 am. The complimentary breakfast itself paled in comparison to what is offered at hotels like the Hampton Inns or Marriott's own Springhill Suites. Scrambled eggs were cubed-not sure how or why they accomplished that-and the rest of the offerings were well below average. The coffee was bitter. We ended up going to a nearby Wegman's to get our own breakfast supplies. Thankfully the room had a mini-fridge. The room's coffee maker only accommodated one cup-so we used the instant coffee we bought and heated it in the microwave. There always a way to improvise I guess, though I don't expect to in a $289. a night room. And that is the main problem. There is no way this hotel is worth a premium price, even when there are events at the nearby colleges.
I should add that the indoor pool is tiny, a postage-stamp version. The lobby is ordinary, with modern decor that, to me, is a bit garish, but that's a matter of taste. The best thing about the hotel was, as I noted before, the very friendly and accommodating gentleman who helped us with luggage, who greeted us every time we went in or out and and was there every time we had a problem. He deserves a raise!!
While this hotel is well above places like Econolodge in terms of quality, it is way below similar hotels like Hampton Inn, which is where I will stay when looking for this kind of hotel in the future. I will not stay at a Fairfield Inn again-and I'm a Marriottt Rewards member. Not unless the price is well under $100.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Travel Republic (UK), Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Fairfield Inn & Suites Ithaca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.