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All reviewswafflesithaca collegetypical breakfastnewer propertysmall indoor poolfree wifiother hotelslast minute bookingmicrowave and mini fridgenice lobbyking suitedesk areaa great staybuttermilk fallstop floorclean hotelcomplimentary breakfast
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Reviewed 8 October 2017

These days Fairfields have become hit or miss. A weak point in the Marriott system.
This one was a good one. The front desk individual was very welcoming and very helpful. He set the mood right away! Room was clean and and tidy. Breakfast was somewhere in the middle of all our Marriott experience. Overall good value for the money!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray S, General Manager at Fairfield Inn & Suites Ithaca, responded to this reviewResponded 9 October 2017

Thank you for taking the time to fill out our review as this lets us know where we are doing well and what areas to improve upon. As you know Marriott in general and Fairfield Inn & Suites in particular work hard to improve each guest experience to leave you feeling well rested and excited to return. I look forward to seeing you in the future and exceeding your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

Stayed one night and found it to be just what we wanted.....a clean, inexpensive hotel for us to sleep and shower. It is attractive, and in a location with many other hotels. The only complaint I had was at the morning breakfast. The employee working it was not very experienced and was terribly slow getting the food out and organized. But, everything else was great.

Stayed: October 2017, travelled as a couple
1  Thank DebAW16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

My bill for one night was $324. 57. Yes is was open house at Ithaca College but for a hotel that is not walking distance to anything (including the school) this is an outrage. The pull out sofa was 4 inches thick and torn. This place needs to look at themselves if it was worth $99.00 that was a stretch.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank ginandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray S, General Manager at Fairfield Inn & Suites Ithaca, responded to this reviewResponded 4 October 2017

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. During high demand weekends for either college our system adjusts the rates to reflect peak demand and then lowers them as demand decreases. As the room you were in was our 2 Queen Suite that also is our highest priced room. I am sorry that you were disappointed in your stay and I would invite you to try us again during an off demand weekend.

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Reviewed 2 October 2017

We stayed for 2 nights and had a comfortable stay. The beds were firm and soft. The room was clean but we came back to the room at 5pm the first day and our room was not cleaned or made-up . tHE cleaning staff was on our floor so they visited in a few minutes and we had the bathroom cleaned. Other Fairfields are having problems with getting the top floor rooms cleaned by the afternoons since they reduced the cleaning staff. The breakfast was good but not special.

Room Tip: Get a lower floor room so it gets cleaned quicker.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Didn't expect anything much from this hotel, but was pleasantly surprised with the size of the room, cleanliness and hospitality shown by all staff members. What really impressed me was the breakfast staff members who were very patient and always kept the food fresh and clean even when there were two college teams that are their meals at the same time. Great value room!

Stayed: October 2017, travelled with family
1  Thank Mjjjl04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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